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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 344 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-344 of 344 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good display, poor hardware quality control.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is very good. I am happy with that. But the hardware and system are bad. Wireless mouse are frequently disconnected. Blue screen happens every couple of days. Not recommended!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! Easy to use! Windows 11 is user friendly. Would recommend this laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    the good and bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy processed and delivered the order promptly. The product was faulty and the replacement process has been nothing but trouble.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Swift GO 16 Screen and Keyboard FREEZE Randomly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want an unreliable notebook this is the one. It will randomly freeze, making you turn the machine off and then on again. Thereby loosing where you were and having to start again. Its a random event and ACER wont solve it. They want you to re-install every thing from scratch loosing your files unless you back em up.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Mack,
      We are sorry to hear this. Restoring the laptop back to factory configurations is the best way to determine whether this is caused by a hardware or software issue. If the issues disappear after restoring the laptop this would indicate the cause is something that was installed after the system was set up. If you will please call 1-866-658-2237 during business hours Mon-Fri, and reference your review, we can help address any problems you are experiencing. We appreciate you taking the time to write this review.

      Regards,
      Acer America acer