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Customer Ratings & Reviews

$1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 278 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Swift 16 AI laptop for its exceptional screen quality, fast processor, and impressive overall performance. Many users also appreciate its amazing battery life and lightweight, portable design. However, some customers have expressed concerns about the speaker quality and screen glare in bright environments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 278 reviews
  • Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    Bad speakers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soeakers were terrible on this. No bass whatsoever but the laptop just didnt feel worth it even on sale. I feel like the battery life was mediocre as well and all I did was use Microsoft office apps and watch youtube on power saving mode the whole time and I was averaging around 8 hours maybe less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Next purchase laltop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, Fast speed very lightweight perfect screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    acer swift 16 ai

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer Swift 16 AI is fast, sleek, and smart overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Graphics are awesome! So far I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I want. Good recommendation from your associate Brad who has been very helpful every time when I went to the store looking for something that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Fine I Guess

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price Nice display. Loaded with adware. Absolute pain in the b**t to set up and use. AI features are gimmicky and worthless.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 2 out of 5 stars

    Roblox Kept Freezing and Programs Would Crash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roblox kept freezing on this laptop, no matter how I tried to diagnose the problem. It’s a deal breaker for me because I love to play Roblox in my downtime at college or at home. Cisco Packet Tracer would also not work on this. I need that program for my Networking 1 course. I exchanged this for a MacBook Air 15 Inch. I had past experiences with Mac OS and it’s far better than Windows. Pros: Oled Screen is Fantastic Finger Print Reader and Face Recognition login Cons: Speakers are horrendously bad for a 1,000$ laptop Feels sluggish vs my MacBook Air which is 300$ more than this MacAFee sucks up ram and is annoying Overall I wish this laptop exceeded my expectations, but it didn’t. Programs did not work as well as on my custom built desktop with i9 and my MacBook Air M3. Please spend the extra money to get a MacBook. They are built to last and always has better reviews then any other PC I see on sale. Also screw MacAFee. It’s bloatware. I don’t know why it’s installed on every PC. I don’t care about it. Windows Defender is all you need!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Brian,
      We are very sorry to hear that your newly purchased Acer Swift laptop did not meet your expectations. We are constantly working to improve the designs and appreciate hearing directly from customers what they need and expect out of a product. We have sent this feedback to our product development teams for review. If you need any assistance with your laptop, don't hesitate to contact our support team at 866-695-2237 so we can help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice for a home computer. Easy to setup and easy to use. Love the sleek design and that I was able to setup facial recognition so it is convenient when having to log back into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear screen, great colors, very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! I love the display and the speed of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Laptop about 6 weeks ago and i love it. Great graphics, sound is good, but I didn’t buy it for speakers. Definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up but what’s this error message

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer but I keep getting this odd error message about EV something or other unable to load. My brother can’t figure out what’s going on but it doesn’t seem to be hurting anything Touch screen might be great if you don’t have a cat. Ha ha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for multitasking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Acer laptop. This is the first time I buy an Acer product. Overall I satisfied with the experience. I don’t see small number pad is a big problem, you will get used to it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen resolution. True colors. The typing and keyboard are not the best but acceptable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff, great product so far. Easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop died after 2months 2 weeks. Best Buy still honored a return for this purchase. Great CS from Geek Squad. Thank you Chris from Geek Squad!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it a lot yet but loving it so far. Love that it has a touch screen and fast accurate mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s all all right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t bite it again and I wouldn’t recommend it to nobody

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it for college and can still do gaming as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, functioning laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, a nice gift for my niece as she starts college!!

    I would recommend this to a friend