Customer Ratings & Reviews

I was able to get this Acer laptop on-sale, so the price was good. It was my first Acer. The things I like about it: HD OLED display, generous SSD and RAM, more-than-adequate Intel processor, useful Acer apps for monitoring and support. I read complaints by others about the built-in speakers. Mine are adequate for my needs, but I'm not an audiophile who needs HD Dolby stereo to play a YouTube video. Others complained about the numeric keypad being smaller than the normal keys. It is, but I don't find this to be an issue. My main complaint about the keypad is that it doubles as navigation keys (start/end, page up/down) so I find myself pressing NumPad on and off to type and edit. A separate set of navigation keys would be nice. (My Lenovo has this.) My main complaint is that one of the laptop hinges broke within a few weeks of normal home use. No damage or abuse caused this. Poor hinges is a common complaint with Acers. So, I had my first experience with Acer customer support. The process was simple enough. But you MUST mail-in (or hand-deliver) your Acer to an authorized service center. (For me, the closest one is more than a 2.5 hour drive.) And you can expect a couple of weeks before you get it back. (My Lenovo had an at-home repair warranty which was MUCH, MUCH nicer. I would have paid extra for this service on the Acer, but it was not available.) Replacing hinges is not a job for amateurs. Removing the case for the display to free and replace a hinge can easily break the display screen because things are sealed with strong, double-sided tape. So, I didn't attempt it. Bottom line: Nice laptop with the right stuff at a good price (on-sale) but cheap chassis construction. Acer should really invest in a better chassis and hinges.

The machine is quiet, fast and has a ton of hard drive space. Love the 10 key pad. Also love that the screen actually lifts the laptop up a bit so that overheating is less of an issue.

[Employee of bestbuy] Sound isnt the best, but this is a great laptop. Thin and light. Perfect for everyday use.

This laptop has been amazing to me For a few years now.has not slowed down got Buggs working just as fast as it did when I took it out the box

Great computer, amazing display!! oled changes the game for this

Great price-got it a few weeks ago and the price is $300 more than I paid-very happy-got a few add ons and 0% finance for 12 months helps right now

Great laptop . No complaints . I love the screen !

Really excellent product at its price point. Has a very pleasant 3k OLED touchscreen and looking at both documents and video streams are nice and crisp. The laptop build quality is also better than expected. For 2025/2026 standards it has a pretty decent selection of ports. Backlit keyboard is always a plus. Love that a sleeve was included.

This laptop has a lot of features with a lower price point. It has a fingerprint reader built into the power button. The problem is that it doesnt ask me to scan my finger when I sign in. The computer is also telling me that I need to fix something at signin and its not clear what that is entierly. So I may be returning this computer and opting for something better. But the screen is very crisp. This computer struggles to keep up with video editing and playbacks/internet browsing. Without any additional programs running and out of the box the computer says its using up 72% of the ram.

ACER Swift 16 is a powerful laptop that WOWS me daily. It has robust OLED screen that DAZZLES, an ultra fast boot up and robust response time. I bought this NEW @ $650(not open box) and so far it is worth every penny. I am one happy camper with this machine!!

Excellent for the price, great laptop it has it all, feels solid, screen quality is excellent, perfect size for development on the go and with the AI capability is a great deal.

Excellent value! The display colors on screen are so vibrant & picture is so clear. Very fast with ample memory storage!

Fantastic OLED screen with 3K resolution. On top of that, it is a touch screen. Very pleased and satisfied.

Best buy employee reccomended this to me and am so happy he did, very smooth, great battery life too

Great product. Exactly what was advertised. Works great speed is perfect for on line classes

The screen is really nice and functionality works as needed for what I use it for. Battery life using it for work lasts 4-6 hours. A good PC for a decent price

The display is awesome. I can set it to 100% scaling (200% is default) and still read all the text. Some people ask how can you read it that small, and it just makes me smile. It's because the higher resolution panel has plenty of pixels. I also love how thin and light it is.

Fast laptop and performs like we wanted. Clear picture

Best value for money. Excellent display. Lightweight, great performance.

Perfect for school, i use it in all my classes, between the lightweight, the size, and the touchscreen, its the perfect laptop