Customer Ratings & Reviews
- SKU:
- 6433400
Customer reviews
Rating 4.5 out of 5 stars with 2797 reviews
(2,797 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
incomplete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on the sound connection, incomplete, need to revisit the installation.
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
No, it wasn't me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never Never purchase this Geek Squad service! I am shocked at the items I'm discovering today!
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 1 out of 5 stars
reciever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hire people who know there craft.not always in a rush.
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they never show up.... and no set up bad service...
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never use Geek Squad to install anything in my home ever again.
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Two appointments for installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device not setup geek squad wanted to charge me extra money
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad AVC receiver set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never seem to get the set up correct had to have them come 3 tomes
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not complete task, I have called several times and no esponse
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pathetic excuse for a troubleshooting service call
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
no service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad did not nothing, he stated that Blake the consultant ordered the wrong item:(
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor..I had to pay Brandsmart to complete installation.
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Non experienced people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not a happen she was out of time 3 people were sent to my home did not know what to do
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Incompetent technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs did not know his to set up tv, harmony remote and airplay. Terrible incompetence
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
no body is returning my call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my new sound system still does not work right lester english
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent x c c x xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
This review is from A/V Receiver/Processor Setup
I would recommend this to a friendRated 1 out of 5 stars
Do Not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use Greek squad . Did not finish the job.never call us back.
No, I would not recommend this to a friendRated 1 out of 5 stars
geek squad installed wi-fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Follow up was terrible I ordered a remote and never received it
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible !! They never showed for scheduled install
This review is from A/V Receiver/Processor Setup
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came and hooked up my amplifier very good job Jeremy, very clean and respectful
This review is from A/V Receiver/Processor Setup
I would recommend this to a friend Rated 5 out of 5 stars
AMAZING INSTALL, COMLETELY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous service! The technicians were very professional, courteous, used shoe cover slip ons even though not necessary, were very knowledgeable and patient to answer ALL of our questions and being an Electronic Tech. myself, there were many and they wasted no time, got the job done quickly.
I would recommend this to a friend