Save yourself some time and leave the hassle of user manuals and menu options to us. Enjoy the convenience of our expert installers setting up your AV receiver or processor. If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to complete your service. We’ll configure the receiver and all your audio and video components, connect your speakers and ensure the system is set up for the best possible audio experience. We’ll also connect these devices to your existing network, complete necessary updates and configure up to two streaming services like Spotify or Apple Music. In addition, we’ll program the remotes that come with your equipment and consolidate controls when possible. After the setup is finished, we’ll demonstrate your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed and the workspace is clean when we finish. Best Buy’s home theater services are backed by a 90-day limited workmanship warranty.
Q: What happens if my needs are not met by the service?
A: Before beginning the installation, the agent will discuss the scope of work with you to ensure it meets your needs and expectations. If it doesn't, they will recommend solutions.
Q: How many streaming services can the agent help me set up?
A: The agent can help you set up two streaming services, such as Spotify or Apple Music.
Q: Does the agent place the equipment on furniture?
A: Yes, the Geek Squad agent will place your component on an existing entertainment stand or shelving unit.
Q: Will the agent connect the receiver to my home network?
A: Yes, if your device has network features, the agent will connect it to your existing wireless network.
Q: Will the Geek Squad agent show me how to use my new equipment?
A: Yes, once the installation is complete, the agent will perform a system demo to show you the features and benefits of your new technology and answer any questions you may have.
Q: What kind of warranty does this service come with?
A: This service is backed by a 90-day limited workmanship warranty.
Q: What will the Geek Squad agent do with the cables and wires?
A: The agent will ensure that all wires and cables are neatly dressed and will use wire ties when necessary.
Q: Does the Geek Squad set up the speakers for this service?
A: Yes, the Geek Squad will recommend optimal speaker placement, set them up, and make the appropriate connections.
Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.