Customers praise the Add-On A/V Receiver/Processor Setup for its overall performance and ease of installation. Many customers appreciate the knowledge and professionalism of the installers, as well as their ability to explain how everything works. Some customers reported issues with the receiver being defective or problems with their subwoofer.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,779 reviews
Rated 5 out of 5 stars
Geek Squad hooked up my Samsung TV to my stereo re
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Both gentlemen were very friendly and knowledgeable. They verified all connections and did a superb job. They were to more efficiently hook up my iPhone audio to the Samsung Frame tv as well so I can also listen to my favorite Radio stations through the Radio Tuner App.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
TV and Stereo installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek guys installed my 75 inch TV on the wall and did an outstanding job! They ran a plug behind the wall to hide the wires. Then they connected my new stereo. These guys were awesome.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Tech came out to assess if I had actually blown my concealment speakers and subwoofer. Needless to say I thoroughly blew them and I had to replace them all, but the good news is my AV Receiver protected itself. The Tech arrived during holiday season and installment employees were off. But the tech continued contact attempts with updates to me which was very professional. The installment occurred, and I'm now a happy camper with my music returned with even better sound quality.
Geek Squad 77” LG OLED setup + 7.2.2 + Buttkickers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Typically, DIY home theater projects are in my wheelhouse and overall fun to accomplish. Having said that, springing for the Geek squad with Dan and his colleague ( awesome guy, name starts with a C and I am horrible with names) was well worth the time and investment. They had the expertise, knowledge and experience to not only take the time to sit my family down on the couch in our “theater room “ and optimize the measurements and mounting placement, height and position with the dimensions of the room and our furniture heights but also took the time to educate and design a working network of receiver, amplifier, 7.2.2 surround sound system WITH tactile transducers ready to be installed in our sectional sofa and pointers on placement.
Having this resource, ready to come to my home and troubleshoot any home theater questions, issues and present solutions while resolving the issues that could be resolved on site, before leaving is invaluable.
The Geek Squad also recommended other tech specialists within their team that are gurus within their niches to be consulted for further free assessments with recommendations and the same complete service as our family received during this encounter.
Highly recommended!!
I would recommend this to a friend
Rated 5 out of 5 stars
Home theater system as well as my complete house t
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents what is a tremendous help with connecting my audio device. I couldn’t tell you how pleased I was with their service. They were very patient with answering my questions they are the best I will refer them to any of my friends without a doubt.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad, has appeased all of my home theater needs for the house. Geek squad teams have been here at least four times making sure that every little detail has been taken care of, and that I am 100% satisfied. Tyler, who is in charge of my purchase has helped me endlessly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They made an hastle of organizing and figuring out which speaker wire is which speaker easy and saved me time and from losing my mind. They did an amazing job!
I would recommend this to a friend
Rated 5 out of 5 stars
Well worth the money!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The two gentlemen who came to my house to install my product were excellent. They were so knowledgeable and installed the product flawlessly! They had patience to teach me how to use it. They also gave me a recommendation on the next product that I need to purchase. I will definitely sign up to have them install it! Well worth the money!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had my new Denon receiver installed by the Geek Squad and they were on time and very professional. Everything was setup correctly with one exception that wasn’t their fault. Thanks for everything
This reviewer received promo considerations or sweepstakes entry for writing a review.
My home entertainment center is not only old, but very complicated, far beyond my ability to diagnose or fix. The Geek squad expert did analyze it easily, recommended the component replacement needed {plus two little thingies}. He helped me order the right stuff.
When the deliveries were done, the Geek quickly showed up and did all the connections and adjustments.
My compliments to the team, and especially how they communicate exactly on my level!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys that came to my house to repair/set up my stereo system did a great job. The one I remember the most was named Cam. He was very professional & knowledgable about how to sync my old remote back to my receiver-A/V amplifier!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything installed and mounted. Great job, I’m happy with the TV and the service
I would recommend this to a friend
Rated 3 out of 5 stars
Quick but basic
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick setup, but was really no more than plug and play. They used to spend time walking through menus and adjusting settings for optimal performance but now just unpack, attach cables, and be sure there is power.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad unpacked and set up our new stereo receiver for us, and made sure the Zone 2 outside speakers worked as advertised. It was the reason we selected this receiver in the first place. Technology seems to have gotten out of hand for these two seniors - ha.