Customer Ratings & Reviews

We are very pleased with the results and your workers were more than efficient. They were very polite and professional.

Installation went as planned. Entire process only took about 1 hour and technician set up my theater speakers to which tone fit my acoustics better. My system sounds amazing and would recommend this process to anyone looking for an upgrade.

Works great, on time, works well clean service, thanks

Fabian and his assistant provided (once again) exceptional service. We’ve ask for him to come each time because he is very knowledgeable, fast and thorough. We’ve had other techs come in the past but he seems to be the most proficient. Please express our appreciation to Fabian.

The agents were able to connect my Analog AV receiver to blue tooth headphones. All working well. They are keepers.

Always the best Best buy is my Adult toys r us From buying TVs and installation to my new kitchen Customer over 26 years Won’t shop anywhere else

Jordan and Justys worked on the A/V receiver and remote with multi-room speakers assist. When finished,, Justus wasn't sure if the problem wasn't resolved with the A/V receiver or not. They said to call back if needed.

Agent attached Roku stick to this device so audio would work!

Geek Squad did a very Good job! Both the gentlemen were truly good professionals

Excellent knowledge, professional workmanship Friendly and safe workers

Agent did troubleshooting on my surround sound system. All questions answered.

Prompt polite and amazing customer service 5/5 stars. Great Job!

Jorge was excellent. He started by backing up my iPhone (separate help request). During the backup he checked all the wiring on the new receiver, synced it with the TV controls, and calibrated the speakers for the room by frequency ranges.

The agents helped me set up my sound system. They were on time, professional, and super helpful.

Great, professional service. Arrived on time. Will use them again.

These guys were great. They helped me pick out a new receiver for components. I still have a turntable and cd changer. I needed a new receiver to connect everything. I also purchased a 65 inch Samsung tv. They did a great job and were very pleasant and informative.

great people totally competent, and excellent representatives for Geek Squad/Best Buy. I have bought from you before, and will do it again. They sell your products as much as your products in your stores. They bring your store products to life, and I am thankful they do! Gary Holmer

The agent spent time with us to iron out our questions & issues. He was extremely knowledgeable about the speakers, & other equipment he installed.

Agents where so very polite and careful with all my thinks. They where very patient with me as we went though all the remotes. I have menory problems but they made it so easy for me to understand.

The Geek Squad rep, Vic, recommended the correct receiver to match our new TV with our older full house speakers. What a nice, professional & knowledgeable gentlemen