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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2797 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,797 reviews
  • Rated 5 out of 5 stars

    Denon Receiver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my house on time set up my receiver and tested all my speakers with the microphone and made everything very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Receiver Replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Team was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "GS" customer service!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great "Geek Squad" customer service!! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant, polite and great service. They know what they are doing. It is great to have someone you can trust with your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Programming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and knew exactly what they needed to do to program the remote. Result was that it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was complete in minimum time once it was started and the right folks were here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome. They did not stop until the job was done to my satisfaction……..and theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid response!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very detailed & explained everything to us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my geek squad install and they made sure everything I needed I had. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and helpful Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew was courteous, professional, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marcus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus did a great job setting up my new tv . He’s very personable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home entertainment system installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Very professional and they happily answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad expertise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installed audio/video equipment and refined exixting connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AVRemote assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received very good assistance although the technician was unable to complete the set up of the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of 65" oled tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a superb job mounting my new LK G1! They really knew what they were doing. Fantastic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional customer service. Answered any question I may have had and was very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome surround sound install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Skywalker was a genius, fast, friendly, informative, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theatre receiver/speaker set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Very competent,friendly, couldn’t be happier with result.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and courteous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly fast and efficient. I'm still not certain I'm getting the optimal 4K UHD sound I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Brandon!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work by Brandon! His knowledge and professionalism are the highest I have seen! Thank You!

    I would recommend this to a friend