Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 2797 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and ease of use of the Add-On A/V Receiver/Processor Setup. Many customers found the installation process to be successful, and appreciated the knowledge and professionalism of the installers. Some customers reported issues with the receiver being defective or the subwoofer not working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,797 reviews
  • Rated 5 out of 5 stars

    You have to love the Geek Squad..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs did a excellent job of setting up our two new Samsung 70" TVs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GEEK SQUAD SHOWED UP ON TIME HOOKED ME UP IN NO TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech reconnected sound system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a fantastic job connecting my sound system and re-programming the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service than the Geek Squad! Squad Up and have them help you today!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad met my expectations again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fast and satisfactorily done. Geek Squad always does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best!! 3rd part subcontractor not very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew what he was doing and was very helpful. He was able to answer all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver working well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver working well. Install TV connected to my receiver. Sound system working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed updated receiver for our new TV. This model was perfect for the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assisted me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection and assistance when needed. One of the best purchased I ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! A credit to your company! Would request Matt in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time neat very courtesy and performed there job quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recerver and speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and explained and taught the problem to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid came and fix my entertainment system.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a excellent job and is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Bose surround sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came into my home diagnosed my problem and left me one happy Costomer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad very good at the service call,but not complete the problem,returned at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John hooked up the new receiver very effectivly. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set ip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech set up our new system and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done by the young man that did the job!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff are super professional and extremly knowledgable

    I would recommend this to a friend