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Customer reviews

Rating 3.5 out of 5 stars with 681 reviews

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64%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the knowledge and ease of use provided during the Add-On DVR or POE Camera Install with Wire Concealment: 1 Camera service, and they feel that the security system is the best. However, many customers have expressed dissatisfaction with the installation quality. Some customers have also reported issues with the DVR and a lack of communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-681 of 681 reviews
  • Rated 1 out of 5 stars

    Do not buy this!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad/total tech before so this review is solely for their wired camera installation. Worst service and customer support I have ever received. Ultimately I am glad they did not actually work on my home.

    No, I would not recommend this to a friend