Let a Geek Squad Agent install and configure your smart wireless camera and connect it to your home network.*
Let a Geek Squad Agent install and configure your smart wireless camera and connect it to your home network.*
Q: Will the technician discuss the scope of work before beginning the installation?
A: Yes, the technician will discuss the scope of work to ensure the services meet the customer's needs.
Q: Does the service include concealing the wires for the camera?
A: Yes, this add-on service includes wire concealment for one camera.
Q: Will the installer provide a demonstration of the new camera system?
A: Yes, the installer will provide an educational demonstration of the new system and components.
Q: Are the cables neatly dressed during the installation?
A: Yes, cables are neatly dressed and exit points are finished off during installation.
Q: Does the installation service include removing packaging materials?
A: Yes, the installation service includes removing all packaging materials.
Q: Can the installation technician help determine the appropriate camera position?
A: Yes, the technician will verify that the camera position is satisfactory to the customer.
A: Recently, i had installed ,by the Geek Squad,a Samsung 4 channels wired surveillance system. Before the installation, I had an " in home consultation" ( the Best Buy staff use some abbreviation - which was free) done by a BB surveyor. I strongly recommend have that done. The surveyor,later (24 h) emailed me a report about how the installation has to be done, and the additional items that i need to purchase prior the appointment installation time. The items were: a Netger Power line- to get a better internet signal,and additional cable (4 X 100 ft) in case the cable that came with the system it wont cover the area ). I have the router on the main floor, and the DVR is on the second floor. The crew who installed the system did not used the cable i additionally purchase,so those items i returned . At the time of the installation I did not had a monitor, so the tech guy used one of my TV's to set up the DVR, and make other adjustments that were needed( the views of each camera, the area covered.. etc ). Later, I purchase a small smart TV ( 32 inch) ,that was my choice, which is now connected to the DVR. It has a very clear image, and it's easy to use;any cheap computer monitor will do the job as well. I strongly recommend that before you decide to install a surveillance system, call the Best Buy customer service or go to a store. Talk with a Tech Rep about everything that you need to know, purchase or do prior to the installation. If I knew all of this things i mention before,I believe, that it would had saved me a lot of time.I used Jose's crew, he works with Installation Inc. Charlotte,NC, and they did a wonderful job. I was quite scared for them, because one camera was installed 40 ft high, and it was very hot that day.
Q: What is the cost for installation of security cameras being installed at my home?
A: They charge like $100 per camera. Don’t use geek squad at all!! I had a horrible experience with them. I had a wires system and they just didn’t want to do the job and they found all kinds of bs excuses why they can’t install the system. Kept trying to sell Me on getting wireless ring cams instead because it’s easier for them. I got a refund for the service and just installed everything myself. Well that was my experience.
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