Customer Ratings & Reviews

I was very pleased with the set-up of my new printer. The Geek Squad agent was very pleasant, very knowledgeable, and arrived ontime. I will definitely use Geek Squad again whenever the need arises.

Printer re-installed on new computer efficiently !!

Perfect - the first printer was not up to my needs or ease of use - the one I finally got was recommended to me by Michael of The Geek Squad who went out of his way to set it up! I have been a member of the Geek Squad services for about six or more years.

The Geek Squad did an excellent job setting up my computer and printer.

Michael came out to my house and set up my printer. He done an excellent job. This was the second time that he has been to my house the first time to set up my computer. Excellent job.

Agent Brett cleaned computer and got my printer running. He was very professional.

The agent did an excellent job of installing my new computer and solving the problems that I was having with my printer.

Very helpful and knowledgeable. Will always use Geek Squad.

Set up was done efficiently and very well. I'm very happy!

It works great! It is so nice to have a working printer again!

My agent Matthew went above and beyond to help me. The agent I had before didn't fix the problem forgot to hook up TV, printer. So I had to wait another 2 weeks to have Matthew come back and fix the problem. Thank god you sent Matthew out, because I was losing faith in Best Buy geek squad and the sales people that are selling me your products in the store. Matthew was awesome, I hope he stays around in case I need the geek squad in the future. Thank You Cindy

the young lady that helped us, was, above all, a LADY! Knowledgeable, listening, and explaining things in a way that made me understand the computer system problems. Older persons are used to written instructions!

The Geek was on time and installed the printer hookup and had it operating within minutes. It worked fine and I am very pleased !!!

The agent installed my computer and printer, took his time to explain things to me. Great job!

Love the Geek Squad. Got my computer reconnected to my printer. Made sure everything was working. Explained everything to me.

timely and good instructions on how to use. very knowledgeable

Agent set up printer and made sure I stood all about it. Ensured it was working properly. Awesome agent.

it work very good but if I can practice well I believe I will have more confidence

I appreciated the professionalism of the team that came out to help me with my computers.

Geek Squad agents installed our printer, scanner, fax. This saved us a lot of grief as we are not techs. If you are tech challenged, highly recommend the service.