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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 283 reviews

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94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Add-On Printer Troubleshooting, particularly highlighting its overall performance and connectivity. Users appreciate the service's ability to get their printers running smoothly again. The knowledge and professionalism of the technicians are also valued, along with their ability to transfer data effectively during the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 283 reviews
  • Rated 5 out of 5 stars

    Great Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was great! Helped do everything and explained everything. Great guy. Very kind and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE AGENT SET THE NEW LAPTOP WITH THE NEW SETTINGS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT RECONNECTED MY PRINTER TO THE COMPUTER AND SET UP MY NEW LAPTOP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great problem solved. Consistent with all the geek squad service I have received from the sherman store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help using my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew just what to do, They showed me how to get more on a page.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus was able to quickly resolve my printer and computer problems. He's personable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without Geek Squade!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David with Geek Squade installed a new printer. He was incredibly professional, went over everything and me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is the Best Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Sergio was an excellent team member who is always willing to help us for all these years! We are very thankful for his great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router Fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added mesh router and everything now works. Took the time to insure all items were talking as they should. Prompt, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service.helped me out with my setup of the computer. Got me sent up with email.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked that my technician make sure my printer was connected to my transfer from my desktop to my laptop. What I didn't know is that it would cost me $50.00 to make a 2 minute installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad In Home Assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member that came to my house was very thorough and even helped me with some questions about upgrading my computer to a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my printer very quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my printer connected to my wi-fi and I was able to print everything I needed to. He is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad worked well to fix my issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent connected both my computer and my phone to my to my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooter wonder!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful and informative. Walked us through options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert did a great job. That is why i always ask for Robert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with computer problem. It was fixed in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    corrected my issue to already installed item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped with this issue would highly recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD RULES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was awesome. Fixed everything. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems Solved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael is so patient and and has no trouble solving my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On line assistant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent monitored on my laptop to fix a issue I was having. I don't think he/she understood what I wanted/Needed.

    I would recommend this to a friend