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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 283 reviews

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94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Add-On Printer Troubleshooting, particularly highlighting its overall performance and connectivity. Users appreciate the service's ability to get their printers running smoothly again. The knowledge and professionalism of the technicians are also valued, along with their ability to transfer data effectively during the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 283 reviews
  • Rated 5 out of 5 stars

    Printer head issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was personable, kind and most knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Rene

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without my Greek God I'd be lost. I get more emails that I didn't know were spam, but he's trying to teach me. Not easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer set up issues resolved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Very friendly and went above and beyond my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph is a great agent. Professional, knowledgable, caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent with customer in mind!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked efficiently until job Completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got our printers working & linked to all devices!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are honest people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad printer troubleshooting was the best! No up sale, no pressure. Very professional. Highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer connection issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan quickly resolved the issue with my wireless printer and also reviewed the process for replacing ink cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Restored Printer/Scanner Functionality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly restored my wireless printing and sending my scanned documents to the correct folder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable, knowledgeable and friendly. and f

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable, knowledgeable and friendly! I can always depend on their professional help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgable, polite timely and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Around!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service!!! Thank you so much for the outstanding service. I appreciate it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great our printer wouldn't talk to the computer, took a little time but he got it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician (Tiffany) was able to service my printer issues the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me more than once with laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for helping me with my printer and laptop speak to each other n:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose Marin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technical support.Fantastic!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got everything all worked out - explained it so I could understand it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, prepared to fix issue, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chip/Chris is so patient in explaining things to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exceeded my expections

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on tme. did the prject correctly. if it was NOT for Ed, i would leave geek squad

    I would recommend this to a friend