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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 283 reviews

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94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Add-On Printer Troubleshooting, particularly highlighting its overall performance and connectivity. Users appreciate the service's ability to get their printers running smoothly again. The knowledge and professionalism of the technicians are also valued, along with their ability to transfer data effectively during the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 283 reviews
  • Rated 5 out of 5 stars

    Love Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. On time. Helpful. Shares their knowledge and you don’t feel stupid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - keeps me working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service with knowledgeable representatives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, very informative and helped me better understand product performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me printing again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah was very helpful. He knew exactly where to loon for the printer driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad was efficient quick and accomplished the task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer for me and taught me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Eric, was excellent. I would highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    universal remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were unable to reprogram my Logitech universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chip, Geek Squad and staff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chip was fantastic in facilitating my printer restoration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam is Awesome,,....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reviewed printer features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to instruct me on printer features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bery prompt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I will recommend them to a friend thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, courteous agent. Did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. My Geek was knowledgeable and thorough. Plus, it was fast, and I got next-day service for my request.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repair my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and knowledgeable. will recommended to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fix printer to my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had someone out here to fix my printer & it is still not working. Please send someone to really fix it, Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer laptop problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected printer but it was not working properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer needed cleaning and it was not explained to me that you didn’t clean printers. I had already run the cleaning operation on the printer which is all the service technician did. So, I’m disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the printer and one week later then printer is not working. I am frustrated with the whole set up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    $200+ a year for what. MY printer still does't wor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of time. the agent seems knowledgeable. he just didn't fix my problem.

    No, I would not recommend this to a friend