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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 283 reviews

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94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Add-On Printer Troubleshooting, particularly highlighting its overall performance and connectivity. Users appreciate the service's ability to get their printers running smoothly again. The knowledge and professionalism of the technicians are also valued, along with their ability to transfer data effectively during the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 283 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In-home Geek Squad help is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my service was on Oct 11th and the young Geek Squad agent who came to the house to correct the problem with my printer was very knowledgeable, personable and accommodating; I will always ask for in-home assistance and I will NEVER use your on-line agents!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't believe the way these 2 guys took care of my problem that i have had this problem for over 2 years and have the geek squad before for this same problem and was never solved. I' m very happy. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD- MY MEN to the Resque

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I VERY highly recommend te GEEK SQUAD. I call them "My men to the rescue" !!! I feel so confident whenever I purchase a computer, a printer or absolutely anything I call My Men to the rescue and they come right out and hook up things and fully explain how to use it, and they make sure I myself can do it before they leave my home. THE BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care of the trouble shooting with ease and was a true professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got our printer and computer up and running and asked if we had any other questions they could help us with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came out were professional and very helpful and nice. He diagnosed the issue and gave me information. He suggested I take my laptop into the store for a complete inspection.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    New computer install with an out of date printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable,Professional and efficient. He took time answered all of our questions. Very polite and awesome to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nhan Nguyen Geek Squad topper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best person to have around.. all round knowledge, kind, helping out trouble shooting .. so happy with the GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job on installing and troubleshooting our printer problems

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad helped me with my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very helpful and very professional. They were able to guide me through my problems. I would recommend them to anyone who needs help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad checked out my non-functioning printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was thorough, friendly and knowledgeable. He was very courteous. Great Best Buy Repr.! He said many problems are from my provider's malfunction, stop in service. Very true.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Prints Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech showed up on time and got the printer back up and running. Very happy with the timeliness and professionalism AND the result, a printer that prints again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reformatted my TV, helped complete fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very thorough and very knowledgeable with each item. Did a nice job explaining how he was doing each task.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Printer/computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! He was able get the printer connected wirelessly. Awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional took his time to answer my questions was pleased with the outcome of the service providef

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Repaired very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Repaired printer and reset co.puter. thanh you so much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fixed the Scan on my printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional. Fixed the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent In Store Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in-store service advice and professionalism is excellent. Zac took extra care to assist and teach

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad fixed my printer problem, Yah.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the printer problem. I can now print from the desktop and my tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad serviced my printer and my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the service I received. The technician seems to be very knowledgeable about the job! He was very helpful, friendly and eager to support me in my questions.

    I would recommend this to a friend