4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 283 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Add-On Printer Troubleshooting, particularly highlighting its overall performance and connectivity. Users appreciate the service's ability to get their printers running smoothly again. The knowledge and professionalism of the technicians are also valued, along with their ability to transfer data effectively during the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 283 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time. Completed the work, was very friendly and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job: To enable our email connections.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek representative was very courteous and answered our questions very politely. He was patient and gracious. Above all, he worked efficiently and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Toby the tech knew the problems. Got them correct and I was up and running again. Highly recommend this tech and service. Jerry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great. He understood my file structure and helped me better understand cloud storage. He fixed some crazy Chrome issue and answered my list of questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my printer problems!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had multiple issues that were causing wireless communication problems between a new printer and my other devices. The Geek Squad service technician methodically went through every possible scenario and solved a problem that's been plaguing me for months!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed rogue software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fixed a computer problem and it has worked flawlessly since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting complete!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heavens for Geek Squad. Without them, I would be technologically lost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for the Total Tech!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about Total Tech. The printer computer interface was a total mystery to us. One short session with the Total Tech / Geek Squad fixed the issue. So glad we signed up for another year. Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fooling Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Pat came and hooked up my printer and gave me a short tutorial and now I am as happy as a clam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Micrsoft 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed my device & activated Microsoft 365

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resolved printer problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite technician. He was on time. Only wish he could help with my tv but only allowed 1 device. Also would be nice if he would explain how he got printer to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Support Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have very much appreciated BB being our go-to Geek Squad agent. She is super professional and talented. She wants us to be totally satisfied that our computers and network are performing completely. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed new router system. Casey explained everything in simple non-geek language. He was very professional. Polite and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooting post relocation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy i home trouble shooting is a must have. Moving from one locaTion to the other sometimes presents issues with software running as its best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maestro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were most helpful and excellent in their appointment...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on time and fine work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer and NEW iMac set up. Jeff Miller was the Geek...Great knowledge...lots of help and info!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS AWESOME!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY REALLY ARE HELPFUL WE ARE IN OUR 80'S AND NOT TOO COMPUTER LITERATE,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer and computer worked on due to moving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Nam Le was extremely professional and efficient. I cannot say enough about his wonderful work ethics and effectiveness. Dr. Marsha D. Akau Wellein

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time. He was very polite and courteous and fixed the problem right away. He also took the time to assist me in loading the printer cartridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time& did a great job. Stuck with it until all my problems were solved

    I would recommend this to a friend