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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 283 reviews

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94%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Add-On Printer Troubleshooting, particularly highlighting its overall performance and connectivity. Users appreciate the service's ability to get their printers running smoothly again. The knowledge and professionalism of the technicians are also valued, along with their ability to transfer data effectively during the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 283 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my new printer to computer in my home. He was professional, knowledgeable, courteous, & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had our printer working correctly and explained things so that even I could understand it. A job well done GEEKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was provided by a courteous, knowable person! My problem was corrected quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I ALWAYS RELY ON GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT SOLVED ALL MY PROBLEMS WITH MY COMPUTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diagnosed and repaired printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed and repaired printer issue and ensured color and clarity of resultant print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!!!!!!! Person!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up printer to computer. Helped us learn to use it. Matt is wonderful. !!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always knows how to fix a problem. I've never had a complaint about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was excellent and so was the service very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did in 5 minutes that your call line couldn’t do in 4 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my T.V. quickly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided excellent service! They arrived within scheduled time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and printer .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek employee did a great job with the lap top and printer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linked a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and fixed the problem and did a complete virus scan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Sum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe did a great job. He corrected the problem and helped with a couple of other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and courteous. He cared about my health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Francisco Solved my problems with my Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francisco provided excellent services, very helpful, delivered results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knows her stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melissa was knowledgeable and able to get both printers working. She was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . the trend micro doesn’t work on my MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always professional and fixes the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added a printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech installed my printer wireless quickly. Answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad aligned our printer and mapped it to ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member provided excellent service and great customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and thorough. I highly recommend Geek Squad, particularly Carlos

    I would recommend this to a friend