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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

74%
would recommend
to a friend

Customers are saying

Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 652 reviews
  • Rated 5 out of 5 stars

    Refrigerator door reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two technician were very professional and now we have the right door opening from the left side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use it, but love the design and the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make adjustments that should be automatic. The door squeaks when opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change door on fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kitchen is small and I needed door switched ti left to make it more efficient. Installer asked to confirm that was what I wanted and switched it quickly. With total tech there was no charge for this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    the technicians did not seem knowledgeable..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery driveries ,although they tried were very slow in getting it right..blaming the reverse set up was not in the instructions. later on a supervisor came by and fixed it..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though the web site says the door can not be reversed, IT CAN BE. the installation crew did a great job switching the doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always purchase from Best Buy because of their excellent customer service. Had some issues with an appliance and the Geek Squad went out of their way to get me what I wanted. They’re smart, efficient, and help find creative solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guys were good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and reversed the door were great. Shame on best buy. It comes in no box and was dented/

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door reversal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time polite and got the job done quickly. But, did not level the refrigerator and left a lot of handprints on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Wine Refrigerator…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great super quiet wine refrigerator to put in any room in your home… wine bottles stay chilled to perfection…. Definitely a great buy for any home or apartment….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice installer. Accomplished task quickly and was very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional 3rd party team.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional 3rd party team. They were efficient and cleaned up in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Luis and Alex were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frige is more useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator now opens on the right and is much more useful when the door is open with all of my functional kitchen to the right of the appliance. Also remove the old frige that would not fit in the truck the week before and opened a jar I could not open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time and did a good efficient job of switching the fridge and freezer doors to the other side. I considered trying to do it myself but it would have taken me a half a day. They got it done in a half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were able to correct the error made by the previous team and the he freezer door is now closing properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door swing reversal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers easily switched the door around.I’m glad I could have this done when it was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The third crew did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three crews come out to do this The first crew didn't put on all the screws. The second one lost a screw so couldn't finish the job. The third crew did an excellent job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy reversed the door handle on fridge at no cost! It looks great and works great. Very pleased with this service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge is nice, but service bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed the door to open from the right and the service person did not bring a plug for the door when the hinge was put to the other side. We ordered one and the wrong part was sent! Fail!!

    I would recommend this to a friend