Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 652 reviews
(652 customer reviews)Rating by feature
- Service4.0
Rating 4.0 out of 5 stars
- Professionalism4.1
Rating 4.1 out of 5 stars
- Expertise4.0
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent and professional 3rd party team.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and professional 3rd party team. They were efficient and cleaned up in no time.
I would recommend this to a friendRated 3 out of 5 stars
Whirlpool bottom freezer with ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not please with the workmen ship. The hand is slightly loose and the plastic cover things for the screws are not seated and are bent.
I would recommend this to a friendRated 5 out of 5 stars
Great technicians who knew what they were doing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A rave review for the 2 technicians who came out to replace a scratched freezer door. They knew exactly what to do to replace and reverse the door opening. It took them less than 5 minutes, were polite, and knew exactly what tools were needed. Thank you.
I would recommend this to a friendRated 4 out of 5 stars
Expectations met.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yep, accomplished what it was supposed to; no problems.
I would recommend this to a friendRated 5 out of 5 stars
Professional Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice installer. Accomplished task quickly and was very courteous
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy reversed the door handle on fridge at no cost! It looks great and works great. Very pleased with this service.
I would recommend this to a friendRated 5 out of 5 stars
Door swing reversal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers easily switched the door around.I’m glad I could have this done when it was delivered.
I would recommend this to a friendRated 3 out of 5 stars
Bad experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience. The installation did not go as planned.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reversing the door opening was done by the delivery persons. They were knowledgeable and completed the task without and issues.
I would recommend this to a friendRated 3 out of 5 stars
They did the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did the job like they were supposed to and arrived on the scheduled day.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door was reversed perfectly. Thanks, guys! (I could have done this myself, but my wife wouldn't let me!)
I would recommend this to a friendRated 5 out of 5 stars
Purchase Frigidaire Wine Cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.52 bottle wine cooler is working fine. Very quiet. The bottom shelf doesn't pull out enough to view the bottles.
I would recommend this to a friendRated 5 out of 5 stars
Nice work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator door was a bit tricky because it is a new model and made for a small space so the hinges are different than most. But the geek squad guys hung in there and figured it out. I love my new refrigerator!
I would recommend this to a friendRated 3 out of 5 stars
Refrigerator’s door.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t ask for any changes. We wanted the refrigerator door the way it was.
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice repair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and installation services for my moms refrigerator
I would recommend this to a friendRated 5 out of 5 stars
Good install team
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator install team recommended against having this service completed due to the door more than likely hitting the wall and denting the frig door. Appreciated the honesty.
I would recommend this to a friendRated 5 out of 5 stars
Perfect fix for our access problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to have the door reversed because of a design flaw with our house. The on-line instructions looked easy, we had the delivery team do the work. After watching them, we would have never got it done on our own. Great job guys!
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the two guys that came were very professional and friendly... great guys, great service! (much better than the first two guys that came!!)
I would recommend this to a friendRated 5 out of 5 stars
Door Reversal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad reversed my refrigerator door. No problems other than a screw was missing when I purchased the refrigerator and I was hoping they could have replaced it.
I would recommend this to a friendRated 5 out of 5 stars
Guys were great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who came did a great job. It's just unfortunate it wasn't delivered the way it was ordered, causing me to have another appointment. But Best Buy really does a good job of trying to fix things quickly.
I would recommend this to a friend