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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

74%
would recommend
to a friend

Customers are saying

Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 652 reviews
  • Rated 3 out of 5 stars

    Bad experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience. The installation did not go as planned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Work done well, but charge unfair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work done by the staff sent out to reverse my refrigerator door was very good. They even fixed an issue that was left by the original installers. My lower rating is due to the fact that I don't think an extra $50 charge and extra visit should be charged for such a simple change. I should have been asked about the location of the door when I purchased the refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice repair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and installation services for my moms refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, two men came who knew how to complete the door reversal. Works as it should have, and they also installed the refrigerator and the ice maker. Excellent service, unlike the first and second crews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hinges changed without problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed the hinges reversed to allow access to the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door was reversed perfectly. Thanks, guys! (I could have done this myself, but my wife wouldn't let me!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reversing the door opening was done by the delivery persons. They were knowledgeable and completed the task without and issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open sesame!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the hinge on my refrigerator moved from right to left made it openable. A nice feature. :) Incidentally, I'm really liking this refrigerator. Whirlpool. I thought they made only washing machines. Flawless delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Frigidaire Wine Cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    52 bottle wine cooler is working fine. Very quiet. The bottom shelf doesn't pull out enough to view the bottles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool bottom freezer with ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not please with the workmen ship. The hand is slightly loose and the plastic cover things for the screws are not seated and are bent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They did the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job like they were supposed to and arrived on the scheduled day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians who knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A rave review for the 2 technicians who came out to replace a scratched freezer door. They knew exactly what to do to replace and reverse the door opening. It took them less than 5 minutes, were polite, and knew exactly what tools were needed. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expectations met.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep, accomplished what it was supposed to; no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator’s door.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t ask for any changes. We wanted the refrigerator door the way it was.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. The service was excellent and I can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L g refrigerator with top freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no reversal of the doors.Everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator door was a bit tricky because it is a new model and made for a small space so the hinges are different than most. But the geek squad guys hung in there and figured it out. I love my new refrigerator!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Door does not close correctly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor job reversing the hinges. The refrigerator door does not close right, the bottom hinge is loose they need to come back and fix this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two guys that came were very professional and friendly... great guys, great service! (much better than the first two guys that came!!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service to change the door where it opens the opposite way. Not always simple to change the door opening.

    I would recommend this to a friend