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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

74%
would recommend
to a friend

Customers are saying

Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 652 reviews
  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good JOb but they left most of the plastic don't eh fridge when they moved the door around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrig Door Reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men were thorough and professional in all their work on my new LG refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Door Reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, was careful to not damage the product or my home, and job was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/Freezer Door Reversal on my LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys worked quickly and efficiently to reverse the Refrigerator/Freezer doors to accommodate my kitchen. No damage to the refrigerator or the doors. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No nonsense, asked simple questions, took off doors and reinstalled in a timely manner. Got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Flip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech reversed the door in minutes. No mess, no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed professionally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem changing the direction of the door. Carefully changed the screws without scratching the door.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    OK but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance I noticedthat the bottom of the door has small dents where the hinge was. Customer support did offer to replace or refund a percentage which I choose. But the customer service rep had a strong accent and was very hard to understand (off shore?).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Peaches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/repair man refused to reposition the door handle on the other side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the delivery guys were excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the saying goes, the 3rd time is a charm. It was the 3rd time for the delivery but this delivery team knew what they were doing, did it well and very professionally. The fridge is now installed and running well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. Work done quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done well, any problems were swiftly corrected, and we're happy to say that we love our refrigerator and working with BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge door reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that reversed the door did a very good job along with being need and not leaving a mess and tolerated me watching and asking questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows us to open the door. To the left instead of to the right of the wall .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refrigerator door reversal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed door reversal professionally and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to be able to reverse the door opening.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and geek squad did a great job hooking up my new fridge. Nice that they were able to reverse the way the door opens to make everything more ergonomic in my kitchen. And they did it for free upon installation. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Door Reversal by Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew who came to reverse my refrigerator door did a perfect job in a short time. Doors work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time and efficient. Only complaint is they can do better job in cleaning up the grease hand prints on appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came out to reverse the doors on the refrigerator was great - considerate, professional, and loved our dogs. There were no marks anywhere on the fridge when he finished switching from right open to left open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Decision!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Decision to have this included in the delivery process, the delivery folks were professional and handled this switch with ease

    I would recommend this to a friend