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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 652 reviews

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Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

74%
would recommend
to a friend

Customers are saying

Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 652 reviews
  • Rated 5 out of 5 stars

    DOOR REVERSAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys. The doors on my new LG refrigerator had to be reversed & the technicians reversed them & they fit perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows us to open the door. To the left instead of to the right of the wall .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big,energy efficient refrigerator, lots of room for my frozen pizza. Lots of space so we could buy more food for my granddaughters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional. Work done quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer door hinge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door was changed to open on the opposite side before we picked up the Insignia freezer just as we needed. The process was simple. It’s a great freezer too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals that delivered our refrigerator were very professional and answered all our questions. They reversed doors and we are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refrigerator door reversal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed door reversal professionally and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went Smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were running behind when they came to my place due to traffic (they called ahead) and still did a nice job reversing the doors for me. Didn't seem rushed at all and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not difficult to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered with the door opening the wrong way even though it was emphasized in the order horse needed the door to open. Delivery people made the switch in about 10 minutes. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service with great technicians- friendly, timely and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move fridge door from right to left

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to move door hinge was seem less and the professional were very knowledgeable and completed the task within 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good corrective action

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good corrective effort after several failures to deliver and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick appointment the guy change the door handle side to have my 2 appliances as French doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator handles NOT REVERSED when delivered because space too tight. Went to store to have reversal charge removed from our bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And just were changed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I'm a lefty and the way that my floor plan in my kitchen is I had to have the door handles switched over installers to the very quickly and I'm very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door reversal easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door reversal was easily performed in minutes without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific buy and terrific service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed the door to swing from the other direction. We were unable to do it. We had next day service, with proper social distancing and the job was done well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator door reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt on Time Professional fantastic job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad engineering

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was about nine months old when the main door handle cracked near the upper screws. Geek Squad referred me to Whirlpool since it was under warranty, Whirlpool hired a local contractor to install, having sent the new handle immediately. Less than a month later, I see a new crack starting. So the process was good, but the item is bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to change the doors kept them the way they came

    I would recommend this to a friend