Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 652 reviews
(652 customer reviews)Rating by feature
- Service4.0
Rating 4.0 out of 5 stars
- Professionalism4.1
Rating 4.1 out of 5 stars
- Expertise4.0
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Go Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very pleased with the service. The delivery guys went above and beyond to get the refrigerator off the truck and into our house!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Replacement/Door Change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew showed up on time and completed the work without any problems. They kept everything clean and removed all trash.
I would recommend this to a friendRated 5 out of 5 stars
Quality delivery and installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installers asked about door opening preference and competently proceeded to make the change.
I would recommend this to a friendRated 5 out of 5 stars
Ms. Goldwyn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drivers were prompt and courteous. They had the job done correctly, quickly, neatly and professionally.
I would recommend this to a friendRated 5 out of 5 stars
Doors reversal of top freezer refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad techs, Chris and Kevin, were very efficient and knowledgeable of their task.
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and extremely helpful to changing the doors. Thanks
I would recommend this to a friendRated 1 out of 5 stars
Door does not close correctly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor job reversing the hinges. The refrigerator door does not close right, the bottom hinge is loose they need to come back and fix this.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent team. They were professional on time and very informative
I would recommend this to a friendRated 5 out of 5 stars
GERefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was great!! Professional and great customer service!
I would recommend this to a friendRated 5 out of 5 stars
Hinge replacement went smooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was great, reversed the doors in a few minutes. Very professional. Jeremy was great, did what we requested, no problems at all.
I would recommend this to a friendRated 5 out of 5 stars
Door Side Change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original door was on the wrong side, so this adjustment to the product allowed us to open our door the right way in our home.
I would recommend this to a friendRated 5 out of 5 stars
Fix refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job on time kind people the best and on time
I would recommend this to a friendRated 5 out of 5 stars
Hinge Reversal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy delivery guys did an excellent job in switching out the hinges on the door so it would open the other direction. Prompt and professional service. No issues.
I would recommend this to a friendRated 5 out of 5 stars
The refrigerator is huge with a bottom freezer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a great job at reversing the hinges on my refrigerator. They were friendly and also were following safety rules.
I would recommend this to a friendRated 5 out of 5 stars
Door Reversal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a no charge service, I was able to have the doors opening the correct way. Thanks.
I would recommend this to a friendRated 5 out of 5 stars
Done well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The switching of the door from right to left took time and I was glad I wasn’t the one doing it!
I would recommend this to a friendRated 3 out of 5 stars
Refrigerator noisy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools fine but very noisy. During defrost it when can is running.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Door Hinge Reversal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers met all expectations in reversing the door hinging on our refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was in time and professional and courteous
I would recommend this to a friendRated 5 out of 5 stars
RJF279F
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crew reversed swing of refrigerator door. Glad I had them do that. Would have been too much for one person.
I would recommend this to a friend