Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 652 reviews
(652 customer reviews)Rating by feature
- Service4.0
Rating 4.0 out of 5 stars
- Professionalism4.1
Rating 4.1 out of 5 stars
- Expertise4.0
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Handle reverse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, efficient job done quickly and well.
I would recommend this to a friendRated 5 out of 5 stars
Great products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were great, explained what they were doing and answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator and washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a good job. Was friendly, efficient, and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Very efficient service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could have reversed the refrigerator door hinges ourselves but it would have taken us much longer than the delivery team.
I would recommend this to a friendRated 5 out of 5 stars
Could not be done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer type could not accept a door reversal. It did not happen.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Delivery and installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and installation were done right the first time.
I would recommend this to a friendRated 5 out of 5 stars
Best installers
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pacific Sales and Best buy have the best installers! even the third party installers are professional and timely.
I would recommend this to a friendRated 5 out of 5 stars
The delivery crew did a great job..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew was knowledgeable and did a great job reversing the hinge....they were courteous, cautious and quite courteous......
I would recommend this to a friendRated 5 out of 5 stars
Nice call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jennifer our sales rep recommended this if needed for install. Yes we needed it when it came to the install for the space. Made install go smoother.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator door change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i received great service with professional and polite agent.
I would recommend this to a friendRated 5 out of 5 stars
You cant mess it up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a hinge reversal, pretty self explanatory. Though they scratched the side of my fridge when they did >=(
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were pleasant and professional; got it done quickly. Sure would’nt have wanted to try that myself.
I would recommend this to a friendRated 5 out of 5 stars
Fits perfectly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy when the product fitted perfectly to my fridge. I would highly recommend this to my family and friends...
I would recommend this to a friendRated 5 out of 5 stars
BestBuy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great work good services I would recommend them to a friend or anyone I know keep up the good work
I would recommend this to a friendRated 3 out of 5 stars
The hinge was weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with the product but I will wait for the new part comes in.
I would recommend this to a friendRated 1 out of 5 stars
Reversal of door gone wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my refrigerator door reversed. Has a terrible click in it. It almost skips a gear. I had them come out again. The serviceman said to me it's the hinge. I'm only the helper. I cant do anything and left. Really. HORRIBLE EXPERIENCE. WHO'S GOING TO FIX THIS AND MAKE IT RIGHT. HAVEN'T HEATD FROM ANYONE. By the way. The service wasn't free.
No, I would not recommend this to a friendRated 5 out of 5 stars
Door reversal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door reversal done quickly and properly. Geek squad did a great job.
I would recommend this to a friendRated 1 out of 5 stars
Was not done, I had to do it after.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had order for new refrigerator and for hinge reversal down at same time. Refrigerator was delivered, asked about hinge reversal and was told I had to make an appt. I had to do the hinge reversal myself. I was not happy that order had this on it and I still had to do this. I'm glad that I was able to do this and was knowledge able about doing this and was able to lift off door and do hinge reversal. For someone not able to do this and to have ordered this this was not a fun thing to find out when fridge was delivered. Also it shows on order that this was completed , but was not. I m happy with fridge, but after an hour of doing my on Hinge reversal this was not a happy experience. Hope my water line install is not the same experience when this is done next week.
No, I would not recommend this to a friendRated 5 out of 5 stars
made quick work of hinge reversal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did a great job quickly and thoroughly, hinge needed to be moved from one side of the fridge door to the other
I would recommend this to a friendRated 2 out of 5 stars
Door Reversal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work as it should a lot. It to close as it should, sometimes it stops before closing,
No, I would not recommend this to a friend