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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

74%
would recommend
to a friend

Customers are saying

Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 652 reviews
  • Rated 5 out of 5 stars

    Door reversal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door reversal was easy and fast with the professional delivery men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were amazing!!! More than patient and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is really easy to clean. Its not too cheap nor too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door handle relocation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional, that’s what we received from Best Buy’s delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was in time. Very professional and helpful team

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Icicles, doesn’t seal well. Not a happy customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus 10 points. Freezer has icicles inside. Geek squad tightened doors but still have problem. They said door changes don’t really work. That I need Best Buy to switch my refrigerator for one that comes with my doors already opening like I need. This is causing my refrigerator to run constantly!!!! Big electric bill! Not a happy customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service--quick and efficient. Couldn't have asked for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG gas air frier range issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt solve problem but promptly set-up geek squad appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving it, now everythings working. It's very beautiful, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator door reversal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They reversed the refrigerator door and hinges. Very professionally

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible support experience. No idea why BB does not include door reversal in the first install appointment. They make you pay $65 for a second visit to reverse the door. The first time it was scheduled, the technicians did not call ahead of time to give us time to get back home. The second time, when they reversed the door, they did not install one of the footpegs on the fridge so the darn thing is tipping each time you touch it. Sloppy work. Now I have scheduled them for a 3rd time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Keeps food really cold. Great size and fits lots of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were able to do it safely and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doors Reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did it while waiting for me to return home. Easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who delivered my refrigerator did excellent and careful work in door reversal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope its never need but it gives me peace of mind from not worrying about fridge breaking down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door reversal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and finished quickly. I think the reversal should have been part of the install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and super helpful in reversing refrigerator door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reversing doors on new refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad do the installation was a no brainer, since I wouldn't be able to do myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were great. They were in and out in no time. Installation was perfect

    I would recommend this to a friend