Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 652 reviews
(652 customer reviews)Rating by feature
- Service4.0
Rating 4.0 out of 5 stars
- Professionalism4.1
Rating 4.1 out of 5 stars
- Expertise4.0
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great work Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed the door reversed on my mom's new fridge and Best Buy did a great job. Perfect.
I would recommend this to a friendRated 5 out of 5 stars
Second Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All has gone well. Thank you. Nothing more to say. Work was done correctly
I would recommend this to a friendRated 5 out of 5 stars
Very easy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They reversed the hinges on my fridge for me and showed me how to put them back if I change my mind
I would recommend this to a friendRated 5 out of 5 stars
Hinge reversal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed the opening changed and the Best Buy team accomplished this effectively and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Installers
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers are definitely experienced when putting the fridge together!
I would recommend this to a friendRated 5 out of 5 stars
Door reversed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had refrigerator door reversed and service and technician was good
I would recommend this to a friendRated 5 out of 5 stars
Great Installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional installers. Great attitudes and very efficient.
I would recommend this to a friendRated 1 out of 5 stars
Door reversal gone wrong
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 attempts by the delivery teams to get the door reversal right and I'm still not sure it's right. The first attempt resulted in the door scraping the loser freezer door when opening or closing them. The 2nd attempt resulted in a broken shelf in the door. The 3rd attempt brought a new refrigerator and it seemed the door was finally attached properly during the door reversal process, but now we seem to have a hitch in the door when it closes. It also makes a noise when it gets to where the hitch is. The delivery team guys need to be trained more in how to reverse doors.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and a quick response to change out door
I would recommend this to a friendRated 5 out of 5 stars
Worked like a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like a charm. xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. The install crew did a very professional job.
I would recommend this to a friendRated 5 out of 5 stars
Got it done, Zero Hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doors taken off for install. No issue from the techs.
I would recommend this to a friendRated 5 out of 5 stars
Free door reversal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men did not mind changing the door for me and they were so kind and polite.
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality Good Quality Good Quality Good Quality
I would recommend this to a friendRated 5 out of 5 stars
Get it done!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great delivery guys, and great service.
I would recommend this to a friendRated 5 out of 5 stars
Great jop by Best Buy crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator needed to have the door hinges reversed and the Best Buy crew did a great job on-site.
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they called the day before and we found out we did need this done they said no problem and the next day it was here
I would recommend this to a friendRated 5 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with product. Delivery men hardly spoke English Hard to communicate
I would recommend this to a friendRated 2 out of 5 stars
whirlpool frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to glue on whirlpool sign, putty in screwdriver marks and cover scratches with paint. called to make sure doors were correct when ordered so now they are damaged and unaligned
No, I would not recommend this to a friendRated 5 out of 5 stars
Reversal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They made it work great in our home! We have a very old house and not much fits quite right.
I would recommend this to a friend