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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

74%
would recommend
to a friend

Customers are saying

Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 652 reviews
  • Rated 5 out of 5 stars

    Team did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did my door reversal was very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right color right price right size right features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Made refrigerator much more accessible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the delivery guys said it wasnt on their work order, they couldn't reverse the handles..they advised me to call the geek squad cause they have to do it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy. This product does the job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job by friendly installers. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for your good work and great service good job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installer tried to talk me out of reversing door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer said and I quote “ You never want to remove door it will never seal up right again. I explained to him. I am replacing a 13yr old version of same fridge. The doors need to be removed to fit through door and I just removed the old one before they came. Due to they where an hr past the 2hr window they said they would be here. Then when they tried to reverse door. I had to stop them and show them the hinge bracket, they had on backwards. This was after My wife came to get me as they attempted to reinstall door a second time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs dis a great job reversing the doors on our new Samsung Refridgerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was perfect . Im so happy i purchased this item .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt very confident in the knowledge that the delivery/service staff had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the way it looks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the black stainless steel appliances. It has a rich look to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works better (for us) with the door hinge changed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person was uncaring in the way he attatched these hinges..dropping stuff and unusually noisey

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up guys reversed the doors on the refrigerator.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extremely rude service installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely rude service installer. Refrigerator quite good however.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if they didn't do this for free it would have been a value to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys girls at the store was great and very friendly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lack of confidence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the technicians came to reverse the door, they made the statement " that once the door was reversed thee would be no guarantee that the refrigerator would seal properly ". This created great concern for me, and diminished my confidence in the product. In the process of the reversal my brand new refrigerator was dinged. The worst part is that a bracket to cover exposed wires wasn't available, leaving feeling even less comfortable with my new appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Door reversal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door reversal went just fine, as I watched them from my window.

    I would recommend this to a friend