Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 652 reviews
(652 customer reviews)Rating by feature
- Service4.0
Rating 4.0 out of 5 stars
- Professionalism4.1
Rating 4.1 out of 5 stars
- Expertise4.0
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Best Buy ‘s suppliers have mostly defective produc
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the 3rd frig delivered with a defect. Sent it back again. Won’t even try another one. 3 strikes and Best Buy is out!
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged a part.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged door closing part when reversing doors. I had to order a new part on ebay and fix it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Left out multiple steps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer skipped some steps in the reversal of the door. This led to the door scraping against the freezer door. I ended up having to take the door off an do the steps that were skipped by the installer. Works fine now.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not done. Was notified of delivery. I purchased this for my mother. She was caught off guard by not being notified of delivery.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not completed and was given to me for compensary for mistakes made no compensation give A gift card eill do
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerator door reversal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was not completed, the delivery personnel advised they only deliver and a technician would come to do the job.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service, I make 4 appointment por the change my refrigerator door (position). The service people (delivery company) don’t have experience in change the door.
No, I would not recommend this to a friendRated 1 out of 5 stars
BAD SERVICE AND DELIVERY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A REFRIGERATOR IS A REFRIDGERATOR DELIVERY A NIGHTNARE I WILL NEVER BUY FROM THEM AGAIN BEWARE
No, I would not recommend this to a friendRated 1 out of 5 stars
Fridge doors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn’t done and I can’t get a hold of anyone at Best Buy to switch the fours on what I paid for and I waited 2 months almost to get the fridge.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were unable to reverse the door due to a manufacturing error. Now I'm waiting for a replacement but they are out of stock.
No, I would not recommend this to a friendRated 1 out of 5 stars
Door not reversible
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though the website listed this as reversible and the sales person confirmed, the door was NOT reversible. I have not received a refund for this service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. .
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didnt do it befor thwy left . Drop off stuff and out
No, I would not recommend this to a friendRated 1 out of 5 stars
GOOF UYP
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOOR WAS NOT REVERSED PRIOR TO DELIVERY...WE HAD TO WAIT WHILE IT WAS DONE ON SITE
I would recommend this to a friendRated 1 out of 5 stars
Better let bestbuy know you want this while ourcha
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go into the store for this because I didn’t have the option when I purchased my fridge online as I wanted the door hinges reversed
I would recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was never done, had a bad experience just getting the refrigerator. Definitely will think twice when ordering another item from best buy.
I would recommend this to a friendRated 1 out of 5 stars
Such a pain
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service. Door is hanging off and they put the refrigerator on the wrong platform without leveling it. Now have to reschedule.
No, I would not recommend this to a friendRated 1 out of 5 stars
The worst experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call 5 time, the technicians doesn’t brought the peace and take a month to get it done it was the worst experience
No, I would not recommend this to a friendRated 1 out of 5 stars
don't request door reversal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivers do not know how to reverse doors. Had to have 3 refrigerators delivered and finally decided to not have the doors reversed on the last one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hinge reversal was not done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time of purchase I requested hinge reversal to be done on this refrigerator. It was not done, and I ended up doing it myself. 'nuff said.
No, I would not recommend this to a friend