Customer Ratings & Reviews
Customer reviews
Rating 3.8 out of 5 stars with 652 reviews
(652 customer reviews)Rating by feature
- Service4.0
Rating 4.0 out of 5 stars
- Professionalism4.1
Rating 4.1 out of 5 stars
- Expertise4.0
Rating 4.0 out of 5 stars
to a friend
Customers are saying
Customers highly value the overall performance and size of the Add-On Refrigerator or Freezer Door Reversal. They also appreciate its temperature control and capacity. However, some customers have expressed concerns about door alignment and noise levels. Despite these issues, many customers express overall satisfaction with the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Leave this to the factory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team tried but couldn't do it. They don't have the proper training, specialty tools or the time to do it. Is not the team's fault.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hinge reversal has not been done.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I requested the door hinge be switched to the opposite side. This has not yet been done. Please contact me to schedule. Thank you
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerator Door reversal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor service. Technician do not have patience to fix the door properly. The door was not aligned properly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installers did not do a great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but the 3rd party company hired to do the reversal did a terrible job and broke a few pieces and scratched the fridge
No, I would not recommend this to a friendRated 1 out of 5 stars
Door Hinge Reversal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be done prior to being delivered to our home. However, the delivery guys were awesome and did at our home before installing on our house.
I would recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service. Third party vendors are bad. Customer service is awful
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t get done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t do it. With the people contracted, I was ok with doing it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never happened as I requested, and probably paid for. I had to do myself. Last time I’ll buy an appliance from best buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Switch hinges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good intentions but unable to complete the job. Never did so i had a friend ro it in 15 minutes or less
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery person refused to reverse the door. He told us to call the Geek Squad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to complte
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator door is unable to change sides. Had to order me a new refrigerator with the door opening on the correct side.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lack of professionalism
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left plastic wrap on Took off, reassembled myself plugs missing
I would recommend this to a friendRated 1 out of 5 stars
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not professional , door edges scratched and screws holes on fridge inside wall
No, I would not recommend this to a friendRated 1 out of 5 stars
Wow grumpy nasty guy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one guy was swearing under his breath the whole time he was working on the frig. Had to remind them that it need the hinge reversed.
No, I would not recommend this to a friendRated 1 out of 5 stars
This was NEVER completed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They NEVER completed the hinge reversal and to date, the tenant is still requesting that it get done
No, I would not recommend this to a friendRated 1 out of 5 stars
Delivery and Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically the products at Best Buy and the service at the store is great. Their delivery system they hire is the worst.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never revert a fridge door!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the fridge because of the door reversal process. It made the door to be misaligned. Terrible option.
No, I would not recommend this to a friendRated 1 out of 5 stars
not good service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not reverse my door and got charged for it 49.99 will never shop at this store again
No, I would not recommend this to a friendRated 1 out of 5 stars
Okay not great left smudge marks on fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay not great left smudge marks on fridge. Fridge is not bad shelves hard to move.
No, I would not recommend this to a friendRated 1 out of 5 stars
Refrigerator door reversal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that delivered the refrigerator would not reverse the doors.
No, I would not recommend this to a friend