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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,599 reviews
  • Rated 5 out of 5 stars

    Harmony Remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician agent set up my Harmony remote to the internet and explained on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service, agent was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up for three day wait for the service, but agent called with a cancellation on same day and came right over, Very professional and thorough overall a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few times to get the Harmony to work right but Christian was able to work it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming of Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech took few minutes to program this remote and finish the job. He came timely. Explained use of this remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and competent service. I have found the Geek squad to be a reliable support team for my technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best crew anywhere!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed our televisions, remote controls and mounted our TV's perfectly and proficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy, very helpful! He saved my life! Thank you, geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad tech was courteous and knowledgeable. He answered my questions and explained what he was doing and made recommendations. Great service from a very professional technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Set Up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up techs were fast and courteous. Took their time explaining the new remote features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet work and install remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best all around tech service! A great team who knows what to do and take pride in doing the best job they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding, and it was a challenging job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Teamwork and cohesiveness between the Geek Squad members...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Technicians were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians installed my Bose Home Entertainment System. They were professional and courteous. The explained how to use all components including the Harmony Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV as well as all my electronics and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech !

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was amazing ! Helpful and very tech friendly ! Thank you for your support with my new remote life is so much easier now !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re=programmed our new unirversal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians immediately identified the problem and made the repair within 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jennifer, the Geek Squad-er, could not have been more professional and capable. First rate service from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a faster modem installed due to the old one from my cable provider wasn't fast at all. After the geek squad made the installation, it was immediately faster than the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great couldn’t ask for any better service . Would not hesitate to call them . They left a number where I can reach them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At residence on time and did excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been over a month ago and the “Techs” did a professional job setting our new components up for us. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and seamless installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed the TV and programmed our remote were fantastic!

    I would recommend this to a friend