About this item
Control more with less when you unify your TV and home theater setup through a Harmony remote setup. Our professional installer will configure your learning remote to control up to eight of your devices and help you customize up to six different actions, such as events, scenes, automations and more. We’ll connect your remote to your existing home network and, if included, connect the remote’s smart hub or base station. If applicable, we can also help you set up your remote’s companion mobile app. Finally, we’ll review everything we set up and make sure you know how to use it so we leave you in full control. Once we’re done, we’ll ensure the workspace is clean and remove any packaging that’s no longer needed. Best Buy’s home theater services are backed by a 90-day limited workmanship warranty.
Initial evaluation and consultation
When we arrive at your home, we'll evaluate the service area and discuss the scope of work to ensure that the services you purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Connecting the remote to your home
If needed, we’ll connect your remote or its smart hub to your existing home network.
Creating your account
We can walk you through the creation of your account and profile so you can customize the remote to your needs.
Programming device control
Our installers will program the remote to control up to eight different devices.
Installing the companion app
If applicable, we’ll help you set up the companion app for your remote on your existing mobile device so you have another means of control.
System demo and education
Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that can improve your sound experience.
Cleaning up and removing packaging
After the installation, we'll clean up the work area and remove any unneeded product packaging
Learn more about legal disclaimers .
Legal Disclaimers
- *This service does not include setting up a TV, home network, soundbar, receiver or smart home devices.
- *Due to manufacturer recommendations, we cannot support programming the remote for controlling more than one zone or video display.
- *Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
General
Product NameHarmony Remote Control ProgrammingBrandGeek Squad®
Other
Workmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.Estimated Time to Complete Service70 minutesUPC400079835785
Search
- A: AnswerI would recommend giving Geek Squad a call at 1-800-433-5778. Pricing on the website will only reflect new set-ups.
Answered by FeyBBY
- A: AnswerHi RedTail - the Geek Squad has a service called Home WiFi setup and support. It covers the setup of your new router and includes a year of ongoing support for your network. This can be purchased online or my going into your local Best Buy store.
Answered by Justin
Q: QuestionI need help to program my tv with one remote control and set up vcr box at home(1 answer)
A: AnswerThe Geek Squad is available to help with this. You can purchase the in-home service online or talk to an Agent in store to schedule your appointment.Answered by KevinJames
Q: QuestionCan a logitech Harmony universal remote be repaired? The buttons are sticking(1 answer)
A: AnswerHi there! The Geek Squad Protection (GSP) plan on Logitech Harmony remotes should cover normal wear and tear. To see what may be possible for your remote, please visit you local Best Buy store to partner with a Geek Squad Agent or customer service specialist. ^JenniAnswered by GeekSquadSupport
- A: AnswerPlease call us at (800) GEEKSQUAD or (800) 433-5778 to set up a time for someone to come out to get that all set up for you.
Answered by GeekSquadSupport
- A: AnswerOur cost for remote programming was $49.99.
Answered by Mary
- A: AnswerNo extra fee to program out Logitech remote.
Answered by wpdillon
- A: AnswerHome Theater Installation and HT repair services have a 90-day labor warranty. Computing installation and PC repair services have a 30-day labor warranty.
Answered by Lisa
Review Summary
Rating 4.5 out of 5 stars with 3561 reviews
4.5Customers are saying
Customers are delighted by the knowledgeable and patient technicians who provide excellent customer service. They appreciate the easy-to-use Harmony remote and its ability to control multiple devices, making it a great addition to their homes. While some customers have concerns about the programming and price, the overall positive experiences and satisfaction with the product's features outweigh these concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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