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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,598 reviews
  • Rated 5 out of 5 stars

    Outstanding service, agent was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up for three day wait for the service, but agent called with a cancellation on same day and came right over, Very professional and thorough overall a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re-program Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Grandkids made some alterations to the settings on our tv. The agent made the necessary corrections and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote maze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great young men helped two non-techys clean up their plethora of remotes. They got us down to one remote that does it all! Hallelujah!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reprogrammed remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reprogrammed my remotes & made sure eero was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents insured everything was integrated and working to our satisfaction. Took the time to educate us on the operaton

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donald was greatt! He was able to program the remote where the other 4 guys from Brzt Buy had not been able to successfully program the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Technicians were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians installed my Bose Home Entertainment System. They were professional and courteous. The explained how to use all components including the Harmony Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad tech was courteous and knowledgeable. He answered my questions and explained what he was doing and made recommendations. Great service from a very professional technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rocks again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent was polite, courteous and knew the answers we needed. He was on time and completed the work in a timely way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got the new remote working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new remote is working fine. I like the way the light shows the keys with light behind them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was patient and very attentive. He was very professional and took time to answer all my questions. Very highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While fixing a problem with our Harmony Universal Remote, the Geek Squad guy showed us a great deal on another one that was on sale for our other TV. Love both of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Best Buy TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up our new Television and demonstrating how to use our new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very well, Geek Squad programmed two remotes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional and extremely helpful in the programming of the remotes and offered other products from best buy to help us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrick Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick from the Geek Squad was AMAZING. He made the installation so easy. He’s the best tech ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a faster modem installed due to the old one from my cable provider wasn't fast at all. After the geek squad made the installation, it was immediately faster than the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set-up remote for our Samsung TV and other devices. The Geek Squad has always been very professional when we require their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since sliced bread

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took the hassle and mystery out of my new HD TV set up and were not only helpful but very personable as well. Tried to tip them and they refused to take it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As requested the installer installed a new TV and move another TV and removed old equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great kitchen appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to buy a dishwasher and walked out with 3 . The next day bought a refrigerator. Haven't learned how to use them all,but reading & trying. Thanks to the staff.

    I would recommend this to a friend