Customer Ratings & Reviews

The agent that set-up my Amazon Fire Stick did a great job and answer all questions.

The agent was professional & took the time to explain everything. He made sure the system worked properly before he left.

We have a stereo system, dvd player, cable box, sonos, and samsung TV so playing movies or watching TV is pretty complicated. We got the harmony for one touch use, then spent another large sum to get Geek squad out to program it. The geek squad guy was not able to make the harmony single control fully functional on my Iphone. Yes it is a bit easier than it was. No it does not make it really simple and the feature of Iphone compatibility, which I so badly wanted, does not work.

Andy did a wonderful and professional job programming my Harmony remote. Even with limited wifi. Thanks, Geek squad. Your people are great at what they do

The agents checked the wiring of my TV and sound system and programmed the new universal remote I bought a few days before.

Had some issues that needed solving and he did an excellent job of getting resources involved and solving the problem.

It took me 4 tries to finally find someone who could correctly wire my Home Theater System and program my Harmony remote.

The Geek Squad arrived at the time scheduled. They were very professional and knowledgeable about installing and setting up the TV Remote (Logitech Harmony 700.

Efficient service. Essential to a good set up. I should have bought the universal remote with the initial package to save time and money with set up.

For the last 15 years, Geek Squad has and continues to provide excellent and consistent tech support and installation service. Thank you Geek Squad.

The agent was very professional. It did not take him long to get my remote set up and working just like it should.

On time group of guys who took time for us. Best Buy geek squad individuals are assuredly very teck-ee. Sight and sound is absolutely thee best.

Second time I've used the Geek Squad. We have a fairly complex A/V set up controlled with a Harmony One. Much too complicated a set up for the average consumer. Expensive but worth every penny.

Great people to work with. They know their “stuff”. Answered lots of questions.

Hopefully, the 665 will be as good or better than my Harmony One remote. Will find out after it is installed, next week.

Take the time to explain best options for my home life!

The agents since all pieces of equipment perfectly and explained on to use it. Great Job!!!

We decided this was no longer needed but the services the geek squad did provide were fantastic.

The Geek Squad installers did the programming, and have everything going well together.

James was very thorough. He was patient and friendly. He was very customer and patient.