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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek squad reprogrammed remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reprogrammed my remotes & made sure eero was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As requested the installer installed a new TV and move another TV and removed old equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent program the newly advance remote control Logitech Harmony to eliminate unwieldy collection of remotes and start using one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky again A+ Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I was very fortunate in getting an A+ Tech from The Geek Squad. That is why all my Home Theater activity is only at Best Buy Best one stop shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have had a hard time programming the remote myself...and it would have taken me quite awhile. The techs came in and got everything done super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott Cover from the Geek Squad, Littleton, CO did an excellent job and represents Best Buy and the Geek Squad in the most professional manner. Great job Scott, and Thank you,

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    so so costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote uses a lot of battery power, feel like I have no manual to review why I am having difficulty, it seems to have a mind of its own

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Harmony Elite Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home programmed this remote and it works perfectly. They explained how to use it and how to add or remove channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quinton Campbell of the Geek Squad is very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need someone to help you with any part of your home entertainment system call the Geek Squad and ask for Quinton Campbell. Excellent at what he does!!!334-663-4049

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Installation took a few days but it's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad they do a wonderful job sometimes it takes more than a day but they get the job done right and don't stop until they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shawn landon is my go-to-guy very helpful...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although problem was larger than hoped, Shawn was great with advice , guidance & suggestions on how to deal ...w/ the issues... Am STILL trying to resolve the situation...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Fire Stick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set-up my Amazon Fire Stick did a great job and answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 guys from Geek Squad at our house for a short period of time. That were both really great. Explained things, knowledgeable, personable and clean cut fellows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad program the remote and set everything up for me was the best decision and so worth the minimal cost. I don't have to do anything but push some buttons!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very quick and effecient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melissa was very knowable and quick. Did a great job. A+++.. I do need a transcript of what was done. I did not receive it yet. Please send it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Very skilled!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents since all pieces of equipment perfectly and explained on to use it. Great Job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech programmed our Harmony remote to recognize a new TV, receiver, and blu-ray player. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad to program my harmony remote . Did a excellent job and explained in detail how to use the equipment! Very helpful, would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My universal remote had stopped working and I was disconnected from my soundbar as well. The tech fixed everything in less than 45 minutes for $99!!! Love the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An OUTSTANDING job by your tech, Nelson. Thorough, efficient and totally knowlegable. Impressive.

    I would recommend this to a friend