Customer Ratings & Reviews

This was the best purchase I ever Made! Had three different remotes, now only one. Had geek squad set it up and it is wonderful not to switch remotes to whatever I need

Quick and Easy !!! Did a wonderful job of integrating all my equipment at both sites in the house - works perfectly - long battery life - quick recharge time

An OUTSTANDING job by your tech, Nelson. Thorough, efficient and totally knowlegable. Impressive.

The Geek Squad came and made my TV world simple when they were done programming my remote and getting the TV settings where I wanted them. Very knowledgeable and helpful.

Did a great job of fully connection and components and speakers and adjusting the sound. Just wish there was more instruction on operation.

I have a Harmony universal remote and purchased new equipment. In addition to the new equipment, I have a new service provider. The remote needed to be programmed to the new equipment.

Geek Squad came to my home programmed this remote and it works perfectly. They explained how to use it and how to add or remove channels.

Service technician arrived on time, preformed the service we wanted of programming our remote to control all of our AV equipment with one device..

The Geek Squad they do a wonderful job sometimes it takes more than a day but they get the job done right and don't stop until they do

The Geek Squad Agent program the newly advance remote control Logitech Harmony to eliminate unwieldy collection of remotes and start using one device.

Still hard to navigate sometimes. Apple TV box is not compatible with all of the button functions on the Harmony.

Geek Squad tech programmed our Harmony remote to recognize a new TV, receiver, and blu-ray player. Well worth the cost.

The technician knew exactly what to do. He was fast. It was rainy the day he came and he put shoe booties on to prevent any mess in my house. He was also very courteous.

I would have had a hard time programming the remote myself...and it would have taken me quite awhile. The techs came in and got everything done super fast.

Once again I was very fortunate in getting an A+ Tech from The Geek Squad. That is why all my Home Theater activity is only at Best Buy Best one stop shopping.

A few days after the technician checked out my system and made some slight adjustments, my VCR wouldn’t play on the system. This happened once before when Geek came at another time, but that was the record player that would not work through it. I paid a good deal of money for this system and it’s frustrating that it doesn’t work like it should.

Scott Cover from the Geek Squad, Littleton, CO did an excellent job and represents Best Buy and the Geek Squad in the most professional manner. Great job Scott, and Thank you,

Quick and excellent service ! The technician diagnosed and corrected the TV/remote issue.

The agent called ahead, was very well be spoken and explained things very well, and did not rush or talk down to me.

remote uses a lot of battery power, feel like I have no manual to review why I am having difficulty, it seems to have a mind of its own