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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,598 reviews
  • Rated 4 out of 5 stars

    Very quick and effecient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melissa was very knowable and quick. Did a great job. A+++.. I do need a transcript of what was done. I did not receive it yet. Please send it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quinton Campbell of the Geek Squad is very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need someone to help you with any part of your home entertainment system call the Geek Squad and ask for Quinton Campbell. Excellent at what he does!!!334-663-4049

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shawn landon is my go-to-guy very helpful...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although problem was larger than hoped, Shawn was great with advice , guidance & suggestions on how to deal ...w/ the issues... Am STILL trying to resolve the situation...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wes is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad member installed device with existing (but new) equipment. Installation was quick and complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. When I call for help, help comes to me with experienced service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 guys from Geek Squad at our house for a short period of time. That were both really great. Explained things, knowledgeable, personable and clean cut fellows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Synchronized my TV to my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the wireless adapter to my TV and synchronized with my computer without having to dismount the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad program the remote and set everything up for me was the best decision and so worth the minimal cost. I don't have to do anything but push some buttons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job of updating the features on my harmony remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service. The guy did a nice job explaining how to work the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad to program my harmony remote . Did a excellent job and explained in detail how to use the equipment! Very helpful, would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric did a great job setting up equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric installed the equipment quickly but worked hard on getting the best out of the available space to setup equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any problems taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsible friendly representatives easy to get appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most able person when t comes t programming these things and they made t so easy. He was in and out in no time and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very professional job of programming my universal remote. Then they did a very thorough job of explaining to me exactly how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My universal remote had stopped working and I was disconnected from my soundbar as well. The tech fixed everything in less than 45 minutes for $99!!! Love the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fixed my harmony remote so that I could again watch my big screen tv in my den which was not working for weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service by the technicians who came to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice and accommodating Geek Squad Agent. He set up everything to my requirements and reviewed all the functions with me. I have not had any problems since set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Agent wore a mask and gloves. Was very pleasant and fix the TV remote control setting that match the Remote.

    I would recommend this to a friend