Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,599 reviews
  • Rated 5 out of 5 stars

    Quality installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was a terrific technician with the knowledge to complete my entire upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to program the remote did an excellent job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and hooked up our devices and the tech suggested this remote best thing ever. Love that we don't have 3 or 4 remotes just the one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out to program the Harmony Remote we had purchased some time ago. They were prompt and very professional. All works fine now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony replacement unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed remote very efficiently. Product has had issues with display and responsiveness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody was very knowledgeable and helpful! I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heaven for GeekSquad! A technician came out within one week and set up my Harmony Remote. Now I have one remote for my TV, DVD, Sound System, & DVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service by the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and courteous. They made programing this remote look easy. While I am sure I could have figured it out, they made better use of my time for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel did a fantastic job of coordinating the reprogramming of a universal remote control and explaining the new programming before he left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professional and knew his stuff. He even provided us with pointers on improving our system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best part of buying electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about the Geek Squad, I would be lost without them. They help me so much,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony remotes have become a must in our household -- well worth the money and having the Geek Squad program is key -- we now have 3 -- one for each floor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting my tv and all attachments back together.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and polite individuals accomplished everything I needed done. Outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good to have this service as there are no other service company’s want invest money and tine in our mountainous town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv and gave additional advise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent/ good communication skills and very detailed on his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided quality work. They were prompt, professional, and courteous. They made sure every part worked as intended. Excellent job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided quality work. They were prompt, professional, and courteous. They made sure every part worked as intended. Excellent job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support at home to determine proper oven make and model Very professional Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are trained properly knowledgeable and very courteous and helpful in their explanation of the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad were exceptional. Patient & courteous answering all my questions.

    I would recommend this to a friend