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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,599 reviews
  • Rated 5 out of 5 stars

    As usual, the Geek Squad solve the problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad technician is friendly, incredibly helpful and thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Streaming wasn't working on the universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more technicians to support the set up of this product. I had to wait over two week to get this resolved after initial installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys came on time and did a very professional job. They even reprogrammed by other universal remote so they would have a similar look to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote control programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a programming service, strongly recommended to get the max use from your Universal remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was programmed by the technician. He should me and my husband how to use the remote and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was knowledgeable and competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can’t say enough good things about the service. thanks so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the remote programming. all I had to do was turn it on and start watching!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV accurately and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, programmed three new remotes. The interaction was efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just let the Geek Squad handle this stuff for you. That's their specialty. Mine is sitting back and enjoying the fruits of their labor. Thanks, GS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric from Geek Squad was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was fantastic!!! He was able to remedy a solution quickly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge of remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took one appt to rule out the remote and diagnose the television was the trouble. Next appointment the solution was instigated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Programmed Logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Logitech 665 remote needed to be interfaced with the sound bar and my old Yamaha amp with my turntable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow, the geek that came out was super knowledgable, and the security of knowing they are always there for us when we need the is super worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instlled the universal remote so that it worked with all the pieces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    as expected

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and professional and had masks and did the job just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job setting up universal remote. I would not have been able to do it myself. Maybe, but it would of taken forever. Ha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to make the systems work fine after some work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coordinating the Logitech needs help of tech guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our local Geek Squad guys is terrific, and his help was essential in getting my Logitech set up! He is well worth the cost...and then some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A universal remote that can control my entire system. Very useful product with the helpful instruction of the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reprogrammed our Harmony remote just right

    I would recommend this to a friend