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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the Harmony universal remote. they did a great job. Takes a bit of time to realize that this remote does it all, and very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, handled the programming efficiently - answered all of my questions in a manner that was easily understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was relentless in fixing my problem in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job centered it perfect in my space. cleaned up good when finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All together!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote brings it all together in one remote! Quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pain to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased new tv and receiver the geek squad installed my equipment and programmed my remote at the same time very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with Program CD on my Lap Top. It would not recognize the Printer. Had to go to Geek Squad. It worked fine on Desk Top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony remote get rid of all those remotes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Installer was very knowledgable. Some timing patience required to turn all units on and off, but it does in fact work everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad met /exceeded my expectations. They were very efficient and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eliminates Clutter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Universal remote does replace many separate ones. It is a bit complicated to program so I am glad I had the Geek Squad do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly. Installed all equipment. Explained its use. Would not even take a tip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the control 4 system before this and it is a better system this system is a much more affordable solution to my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed the remote control show me how to work it set it up and if is any problem only show me how to correct that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and were very knowledgeable about the task at hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new 86" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and polite. Will definitely be using them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, did a quick clean install and programming and were gone. Very friendly service and did everything I had expected. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolution to Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and were able to resolve my issue quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 2 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call agents to my home to correct issues with two of these remotes. Remotes just stopped responding Last agent totally reprogrammed them. Hope this is the last fix. If so, I would give it more stars. Great remote when it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time efficiency for this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With understanding and able to see just how the programming was done I choose to believe how easy I can do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programing is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never been able to program this remote. The technicians programed the remote to control all my devices. It was well worth the money.

    I would recommend this to a friend