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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,598 reviews
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job and patient with users without any knowledge of how to make new technology work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very fast instruction to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents wasted no time installing the T V speakers and instructed how to use the controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up good product not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job in setting this up but unfortunately the remote itself is not very good. I would suggest another remote frankly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tanner did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job proved to be a challenge but, Tanner stuck with the it until it was complete! Have been wanting to have this done for years. Thank you, Tanner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technician was efficient and knowledgable about the remote he programmed. He thoroughly explained the remote and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes the whole purchase Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never paid for installation. But after this experience I will ALWAYS pay for Geek Squad to install. Perfect experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems to be working as designed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking at a good back up product. Security. Geek Squad helped me make sure the setting were right for me computer to back up as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job of installing two harmony remotes and setting them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgable and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech person really knew what he was doing. Answered all of my questions and made sure I could operate all of my components before he left my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great group of experienced technicians and always willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service!!! My tech was highly knowledgeable and wanted me to be comfortable with my remote. Agent Ryan Kappler (and Aaron Evans) both ROCK!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate the GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i have need to use the geek squad I am confident to call on them. The are prepared and knowledgeable of the products and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert from Geek Squad programmed the remote and then explained its operation to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed perfectly and with my input. Last time it was programmed the sound system didn’t turn on with the everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salvador Ruiz is awesome. He exceeded all of our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installer was fantastic - he went above & beyond the call of duty to make sure everything was correct and adjusted perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were terrific very knowledgeable and very good teachers in explaining the remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were prompt and extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my remote control when I changed internet provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a very good job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained the installation very carefully and he did a very good job. We were pleased with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad-great teachers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the training on the remote was so helpful and geek squad did it in such an easy way to understand how to use the remote.

    I would recommend this to a friend