Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,599 reviews
  • Rated 5 out of 5 stars

    perfect job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was fabulous... Appreciated his tutorial on my device and his work ethic. most pleased....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent programmed our control device , did an excellent job, he was efficient snd and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installer was fantastic - he went above & beyond the call of duty to make sure everything was correct and adjusted perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and effecient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant learn it all in 1 meet but put me on path to learn. Used redo to cement and further inform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my equipment quickly in a professional manner. The knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and his partner were great. Professional, friendly, competent and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly how it needed to tune and program remote. Used my laptop in case they have to return. They were fast and efficient. It works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed perfectly and with my input. Last time it was programmed the sound system didn’t turn on with the everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition to our tv experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very informative regarding the use of this new technology to the point where my wife is way more efficient in its use than me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service for Harmony installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the installer came to further program our Harmony remote, he was well kept, well spoken and taught both of us how to use the set up, We are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Universal Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote control. It allows me to hide my equipment in a cabinet and yet be able to use the remote to turn it on and turn it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job and patient with users without any knowledge of how to make new technology work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad tech solved the problem, but took longer than I anticipated. He did discover a hardware problem for which I am grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very fast instruction to operate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents wasted no time installing the T V speakers and instructed how to use the controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RemoteControl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed from Geek Squad did a great job programming the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote was ours and we love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek that came to do the harmony set up was great. Even covered his shoes with stocking a to avoid tracking in anything on his shoes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conscientious, polite, and competent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over several repeated visits at house and in store, these technical service people listen carefully and have solved problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Greek Squad program my remote control before and programmed all my components into one universal remote. They have done a great job every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad-great teachers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the training on the remote was so helpful and geek squad did it in such an easy way to understand how to use the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a very good job

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained the installation very carefully and he did a very good job. We were pleased with his work.

    I would recommend this to a friend