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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,598 reviews
  • Rated 5 out of 5 stars

    Regarding harmony installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam my geek squad advisor did a excellant job on my harmony programming Adam is a perfectionist and you just know his work will be perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed help. GEEK Squad provided it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming my new Logitech remote proved more difficult than expected. GEEK Squad technician got it done for me hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programed 3 remotes for me, each for a different tv, and the price was much less than I had been quoted by other companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio from the Geek Squad was absolutely the best! So knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cody was very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install a mesh Wi-Fi to get better service in my two story home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad for technical programming over the years and have found them all to be professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job reprogramming my Harmony remote due to having switched service providers. They are very patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue Bridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. Called the day before to confirm. Then called 20 minutes before arrival

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and friendly. They mounted our tv and programmed our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did Geek squad mount our TV and program our remote, they took the time to show us how to use the devices and answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee was very helpful and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product could have better user friendly instructions. Everyone is not a tech. I find errors made could be corrected by better instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent solved connection problem quickly -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly identified the connection problem and reprogrammed the universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up a remote that does everything. Only need one to do everything, CD player, Apple TV, Netflex and regular TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You had what I needed and helped me to the car with the new tv. The remote came in the mail in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful, courteous, and efficient. They answered all my questions, and kept me informed about the work they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job reprogramming my Harmony remote. Geek squad tech knew what he was doing and completed the reprogram quickly. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install this and they did a great job on programming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seemed like duplicate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This and another product seemed like it should have been part of the regular set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not programming remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent advice on not doing wjhat i hired him tpo do

    I would recommend this to a friend