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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,598 reviews
  • Rated 5 out of 5 stars

    not programming remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent advice on not doing wjhat i hired him tpo do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spent the time and did all they could too set things up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for normal people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote... Allows u to use one remote for every thing also fixes any issues equipment is having just by a few simple answered questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    patient, took his time to figure out problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated that the guy from the geek squad took his time figuring things out and made sure I understood how things were working when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas did a great job explaining the remote but it will be a learning process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my smart tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program a remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with the tech did a excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned to recalibrate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad returned (at additional cost) to recalibrate my HARMONY remote due to changing my internet provider. Pricey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed my Harmony Remote Expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony remoter was programmed quickly and expertly. Customer Service was awesome. Geek squad staff was knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed our universal remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JayJay corrected our universal remote. Very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was informed and patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was polite, knowledgeable and patient. He let me know that I still had equipment from the Pro that I had to return and it saved me $269!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, great job and everything went smoothly back to normal again to watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a pleasant suprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was knowlegible and very helpful. he did an outstanding job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third time was the trick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents corrected previous agents mistakes with my TV and sounder set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Tech was great polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous Geek Squad people. Paul and Tyler. EXCELLENT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He Did His Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the equipment available was 'Out dated', he did the best he could with what was available. It's not perfect, but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job with my new Tv, Instillation was very professional and neat. They were prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by assigned technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was very knowledgeable. Arrived on time and finished very quickly. I was very pleased with the level of service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, so happy to get rid of all those remotes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installer who came to install my New Sony TV and DVD Player also programmed the Harmony Remote. I find it easy to use.

    I would recommend this to a friend