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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,599 reviews
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio from the Geek Squad was absolutely the best! So knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, so happy to get rid of all those remotes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installer who came to install my New Sony TV and DVD Player also programmed the Harmony Remote. I find it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent solved connection problem quickly -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly identified the connection problem and reprogrammed the universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job getting all components added to my h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician very knowledgeable and professional. Reviewed all aspects and operation with me. Answered all questions thoroughly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and friendly. They mounted our tv and programmed our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjusted new universal remote and sound bar for 92 year old mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my remote and showed me how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DID NOT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT PURCHASE ANYTHING. I HAD A NEED OF SERVICE FROM THE GEEK SQUAD AND WAS SATISFIED WITH THE SERVICE BUT NOT THE AMOUNT IT COST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were courteous and professional. They went beyond normal expectations to be sure everything was perfect. Could not be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't do it without them...I will always hire the Geek Squad to install and set up my electronics. It's worth the $!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for handling multiple units.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set-up was flawless and complete explanation given on how to use the product. I was very pleased with the overall outcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job. The Harmony is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased with the help from Geek Squad. Friendly, helpful, willing to answer questions, and tech-savvy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas did a great job explaining the remote but it will be a learning process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and ON TIME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Team, of which there were 4 over the job time, were professional, knowledgeable, respectful and most important...ON TIME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cody was very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install a mesh Wi-Fi to get better service in my two story home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up the remote for me and showed me how to use it. It was worth having them program it for me as there are no instructions with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for any product you purchase there hassle free and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install this and they did a great job on programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, would be too hard to re-program myself, too may devices and steps, they missed one programing item but overall a good job

    I would recommend this to a friend