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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,598 reviews
  • Rated 5 out of 5 stars

    The Geek Squad was worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up the remote for me and showed me how to use it. It was worth having them program it for me as there are no instructions with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected remote to the tv. Programmed all for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and went out of his way to make sure everything worked and we understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy within minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it up, explained everything, piece of cake. The touch screen takes a little getting use to, but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, would be too hard to re-program myself, too may devices and steps, they missed one programing item but overall a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, considerate, patience, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, engaging technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication and teaching skills — send this man back whenever we need help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, made sure we understood how to use the remote, left his business card if in case we had questions or problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fine,but I am not so sure about using the Logitech remote.I find just using the cable remote is just as easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One remote for all my equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so worth having Geek Squad program my equipment into my Logitech remote. Saves me time and a lot of frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation of Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to name Billy Daniels as a superior employee and installer. I will ask for him in the future to service my needs from the Geek Squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Harmony Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Justin programmed remote for new tv, explained in detail how to use and answered all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time and programed remote. Explained how Harmony remote worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very teckie, so was more than happy to have a comptent person due the programing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad person was extremely knowledgeable and took time to show this old man how things work. Thankful for people like this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done install ourselves, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the echo and the harmony programmed. They were fast and efficient. I have no problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the agents did an excellent job mounting my tv .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did an excellent job mounting my tv and and connecting all the wires and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always the geek squad delivered again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service as always Patient to explain all the features of the remote Thank you for always delivered beyond expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Determining Key Board Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent took his time was informative and provided option to follow.

    I would recommend this to a friend