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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,599 reviews
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was professional and assisted with instructions in setting up the setting to automatically default to setting requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD did great job of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation and hooked up existing equipment and programmed the existing remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just one remote that controls all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great. It is tricky to learn to use at first. We had to have the Geek Squad come back a second time, and then it all made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin did a fantasticjob re-programming my harmony remote. Cant be happier. He listened to my frustration and my desired outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very polite tech support. Great Geek Squad representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Harmony Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Justin programmed remote for new tv, explained in detail how to use and answered all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth ever penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech even came back to help me in the use of the remote. Very nice and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program a remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with the tech did a excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the echo and the harmony programmed. They were fast and efficient. I have no problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came through programming my remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Geek Squad left as I had to do was just use my program remote to start enjoying my full entertainment center from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous Geek Squad people. Paul and Tyler. EXCELLENT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, engaging technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication and teaching skills — send this man back whenever we need help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Tech was great polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the agents did an excellent job mounting my tv .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did an excellent job mounting my tv and and connecting all the wires and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was wonderful. He was patient, knowledgeable and thorough. He explained everything and was very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time and programed remote. Explained how Harmony remote worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew what they we're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep programmed my universal remote...no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very teckie, so was more than happy to have a comptent person due the programing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions step by step.

    I would recommend this to a friend