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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,598 reviews
  • Rated 5 out of 5 stars

    Geek guy did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin did a fantasticjob re-programming my harmony remote. Cant be happier. He listened to my frustration and my desired outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was professional and assisted with instructions in setting up the setting to automatically default to setting requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just one remote that controls all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great. It is tricky to learn to use at first. We had to have the Geek Squad come back a second time, and then it all made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came through programming my remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Geek Squad left as I had to do was just use my program remote to start enjoying my full entertainment center from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took the time to explain the new remot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the Blue ray Disc player and programmed the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was wonderful. He was patient, knowledgeable and thorough. He explained everything and was very pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked the concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They representative they showed up was extremely knowledgeable and thorough in program the decice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a great job with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and friendly. They have setup the remote for past equipment and continue to do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome crew well versed very friendly and clean up is done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sterling and Steve are great Geek Squad representatives. They are knowledgeable, personable and professional! Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Harmony remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming did not go well so new remote going to be tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job programming our Harmony remote to our new Samsung TV. We were very pleased with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony Remote is a great multi functional control remote covers all appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job servicing my computer at the Seekonk, MA store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System performs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had switched cable systems. Technicians set everything and explained workings. System performs better than with old dish company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to fix amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great guys. Looking forward to their install next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed remite control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed a new remote control in my home for my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service. I was able to secure both ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service and with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and programmed the universal remote to work all our extras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think this is the sound bar (Samsung.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's okay. Without experimenting with other systems in the environment it is being used, it's hard to know what the quality of the system is.

    No, I would not recommend this to a friend