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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,599 reviews
  • Rated 5 out of 5 stars

    Harmony Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job programming our Harmony remote to our new Samsung TV. We were very pleased with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sterling and Steve are great Geek Squad representatives. They are knowledgeable, personable and professional! Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System performs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had switched cable systems. Technicians set everything and explained workings. System performs better than with old dish company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a great job with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and friendly. They have setup the remote for past equipment and continue to do a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think this is the sound bar (Samsung.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's okay. Without experimenting with other systems in the environment it is being used, it's hard to know what the quality of the system is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installation. Great knowledgable staff. Trustworthy and takes as much time as needed to make sure you understand your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, easy to install. Avoids the hassle of having to many controls. With one control you can manage up to 8 items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked the concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They representative they showed up was extremely knowledgeable and thorough in program the decice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    harmony remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced two harmony remotes after other ones malfunctioned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice job on wire management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that needed to be done was done well. Remote reprogrammed and tv components reconfigured for surround sound and DVD player. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, considerate, patience, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected remote to the tv. Programmed all for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took the time to explain the new remot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the Blue ray Disc player and programmed the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Determining Key Board Issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent took his time was informative and provided option to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of new Bravia TV and Harmony Elite installation. Took the squad a little time but they got it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Properly programed the Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did a great job. They delivered the TV,set up my Bose sound system, Apple TV and programed my Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony Remote is a great multi functional control remote covers all appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done install ourselves, great service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service was satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad agent to program harmony remote on one TV. There were errors getting the setup completed and it’s still not 100% accurate but it is functional. Given the amount of time the agent was spending overall, he got somewhat frustrated in making sure it worked 100% perfectly. As several hours had passed, I just accepted what was done and moved on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome crew well versed very friendly and clean up is done well.

    I would recommend this to a friend