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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,599 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent explained setup and how to use the remote. Very friendly and patient while showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geeks came through and were able to program our Harmony remote and easily explained to us how to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so comforting to know that the members of the Geek Squad are there when you need them. They are thorough and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service and with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and programmed the universal remote to work all our extras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help using only one remote.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had switched cable companies, and by having reprogrammed the one remote is better than the 3 used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service. I was able to secure both ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Real GOAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is uber cool. Do these pilgrims know high tech?? Boy Howdy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician re-programed my harmony remote to access all services associated with my television and service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Harmony remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming did not go well so new remote going to be tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option should have done this sooner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great improvement - one remote versus 3 to do the same job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was great!!! Went out of his way to help me!!! Have always been satisfied with the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job servicing my computer at the Seekonk, MA store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to fix amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great guys. Looking forward to their install next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be able to program my Logitech remotes without the help of Geek Squad! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV, connected all the devices, and was exceptionally friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was knowledgeable, communicated well, and quickly resolved our questions—all at a very reasonable cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed remite control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed a new remote control in my home for my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job getting my system set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really helps me with my TV/ Audio set up as well as my computer set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad program our harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barry our tech really knew what he was doing and was very helpful to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys knew exactly what to do, and did it very quickly,

    I would recommend this to a friend