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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,599 reviews
  • Rated 4 out of 5 stars

    Logitech Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the second time around for the all-inclusive remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little tech savvy, but not a geek squad member. They did it fast and that freed me up for the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got my machine working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got the system functioning, but destroyed a VCR tape in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling the geek squad to program my remote was well worth the money and done within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs and hooked my sound systems and remotes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect universal remote for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was everything I needed to eliminate 3 others. Battery life surprising long I only charge 1x per week. Go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Harmony remote control. We have a wooden cabinet and the Harmony works without having to the doors open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe installation crew was awesome and they advised that I didnt need a new receiver and saved me $400 on my installation!!! Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional squad member. Was punctual and did an excellent job of demonstrating the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is this takes more effort than needed. Let the geeks do it. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent were very professional and responsive. We are very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys are always friendly and knowledgeable. The demonstrate and explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took their time to explain the universal remote control and how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate this service!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate doing it myself! It takes forever, si it’s nice to have Geek squad do it for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been an excellent product. Had one before for 6 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mou ted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They get the job done with little worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is ALWAYS a welcome sight when service/installation is needed. Great teachers too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very knowledgeable and professional. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and professional, it was a pleasure to used this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have these guys set things up.

    I would recommend this to a friend