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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,599 reviews
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good serves,they did good,did good work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a remote that controls all devices instead of having to use 3-4 different remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job! He was very patient and helpful. He went beyond the call of duty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great except they didn't check my Netflix hook up I have no soud coming through will have to get geek squad back in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents were very thorough and explained everything in a way that was easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max from the Geek Squad knew the remote control intimately and resolved all the issues to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved the problem with my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a very good job. Was professional and addressed all my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous and competent ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV surround sound installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional and helpful... He explained what he had done with the surround sound installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set me up with single remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good feeling to have a Geek squad expert know your remote requirements & meet them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squard install romote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great and I.m really enjoying the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick efficient & everything works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy was great. Setup was quick. He explained everything so we could understand. Cleaned up all extra stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was service in our camper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original guys came back out to finish the service after the correct equipment was purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very knowledgable, dependable to help out. Love you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much quicker the individual got it set up and working much faster than we could have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad a number of times now and they have never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is money well spent to have the Geek Squad program and set up the remote, they made it simply, easy and painless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys customized my remote just as I asked. Good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reprogramming Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always meets and exceeds my expectations.

    I would recommend this to a friend