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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,598 reviews
  • Rated 5 out of 5 stars

    Quick efficient & everything works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy was great. Setup was quick. He explained everything so we could understand. Cleaned up all extra stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a very good job. Was professional and addressed all my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV surround sound installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional and helpful... He explained what he had done with the surround sound installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse programmed my universal remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was award of my situation and knew how to get the set up just right for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is fantastic. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a fantastic job setting up our remote. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A blessing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would still be trying to get the remote to coordinate! So glad the service is available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was efficient & fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team were fast & efficient on updating our Universal remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a good job. Explained how to use very well. Nice job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good work -done fast - helpful in my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my remote needed to be reset . we have been with geek squad service for over 10 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    199.99 Approximate paid for Remote and Installation. Best investment I could have made!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did his job quickly. Could seem to get the round sound to work with all the equipment. though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad we had the Geek Squad set this up for us they did a great job we are very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best group of people. Come quickly do great work..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, very patient with me, and very polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when promised and were courteous and well-groomed. Answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even my older Harmony remote works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent programmed my new DVD player into my older Harmony remote with excellent knowledge of my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is money well spent to have the Geek Squad program and set up the remote, they made it simply, easy and painless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been awesome! Thank you for all that you do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    job jobbed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my devises quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate having one device for the system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate having the Geek Squade setting this up for us when installing our new wireless home theatre.

    I would recommend this to a friend