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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,599 reviews
  • Rated 5 out of 5 stars

    The Geek Squad is fantastic. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a fantastic job setting up our remote. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I found the service representative very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick, efficient and helpful with lots of cues in making the be3st us of my equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Again, rewired system to get controller to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time someone has been out to set up controller. Both guys rewired my system. Hope I never have to figure it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This gives me control over all my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had thee controllers and now I can control all my devices from my chair. Great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad staff set up my old Harmony remote when they set up the tv. It was great! All works fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a good job. Explained how to use very well. Nice job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did and excellent job of programming this remote with my new TV and took time to explain its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, very patient with me, and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and installed the tv above the fireplace, programmed the tv and remote..thanks...what a time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up remote quickly and expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad technician was very knowledgable and explained so that we could understand how it worked. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not do it ourselves

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a package from the store to have ones come in and install it on our TV so we did not have a problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been awesome! Thank you for all that you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best group of people. Come quickly do great work..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of the Hormony remote went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of programming everything into the remote for us and then tutoring us as to its usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael programmed the remote and was a great help. Polite, knowledgeable. An asset to the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - none better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great place for all your electronic needs. The Geek squad makes it a NO-BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great, got it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected all our devices. Polite, cleaned up, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job helping us get hooked up to internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they were doing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad know how To program my equipments with no problem excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All controls on one remote: geek squad programmed it and showed me how to use it: worth every penny

    I would recommend this to a friend