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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,598 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job helping us get hooked up to internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This gives me control over all my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had thee controllers and now I can control all my devices from my chair. Great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all that were involved could not have been.any better.from the people that installed it to the management of the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have an all in one controller. We use for TV, DVD Players, Sonos, and Tuner Control. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great as always. Not only addressed my issues but suggested most useful, no cost additions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very knowledgeable. Arrived on time and we were very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This remote is very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work that was performed that allowed our television, dvd player, with the remote was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I found the service representative very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick, efficient and helpful with lots of cues in making the be3st us of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that Best Buy recommended the Harmony product for us. We really love that we don't have multiple remotes at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great, got it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected all our devices. Polite, cleaned up, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent installed receiver and set up my remote for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad staff set up my old Harmony remote when they set up the tv. It was great! All works fine now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Again, rewired system to get controller to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time someone has been out to set up controller. Both guys rewired my system. Hope I never have to figure it out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installed our Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told us that our Spectrum box needed to be "unlocked" so that we can use the Universal Remote, but when I called Spectrum, they said that they don't "lock" the boxes. So we still have to juggle between the Universal Remote and the Spectrum Remote. Now were not sure what to do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did not do it ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a package from the store to have ones come in and install it on our TV so we did not have a problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they were doing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad know how To program my equipments with no problem excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did and excellent job of programming this remote with my new TV and took time to explain its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came out and installed the tv above the fireplace, programmed the tv and remote..thanks...what a time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up remote quickly and expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad technician was very knowledgable and explained so that we could understand how it worked. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician suggested this remote as a cost-effective alternative to other options

    I would recommend this to a friend