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Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the Athens location is very knowledgeable and does an awesome job! Highly Recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician suggested this remote as a cost-effective alternative to other options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John Galdden explained how to operate equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with hedge funds in Switzerland for 10 years, and explained them in laymens' terms, as did John Gladden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. Explained everything they were doing and went through it all with me at the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad programed and taught us how to use the Harmony system. It costs a bit, but well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    job jobbed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my devises quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed the TV, programmed the Harmony IR and other equipment. They were efficient, clean, and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zac worked diligently to ensure our cameras and internet were connected properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would have taken me hours, these gentlemen did in less than one hour. Well worth the money outlay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thes guys are great and very easy to work with. They provide quality work for a very affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No device to program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician said he would make a point to write on the service order that this service was not performed. And he did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent installed receiver and set up my remote for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installed our Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told us that our Spectrum box needed to be "unlocked" so that we can use the Universal Remote, but when I called Spectrum, they said that they don't "lock" the boxes. So we still have to juggle between the Universal Remote and the Spectrum Remote. Now were not sure what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheep but worth every penny... saves clutter and swapping out remotes to do things ... great buy ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All devices were checked and remote programmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated the knowledge and expertise of geek squad to set up and programmed our harmony remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was efficient, knowledgable, polite, and customized our remote perfectly. Couldn't be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny if you're not technically inclined or motivated to do this programming yourself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this remote but wish it was sturdier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid to have my new remote configured by an expert. They did well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great new product, easy to setup and works great for tv

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This is awesome to hear! If you need anything in the future call us over the phone at (800) 433-5778!

  • Rated 4 out of 5 stars

    Kind of hard to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new remote for $750 hoping it would be easier to use that older one. Still have difficulty making it work right

    No, I would not recommend this to a friend