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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had me up and running with my Harmony remote in no time. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks provided fantastic service and made sure we knew how to work everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Samsung QLED, home therter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. home therter system, surround amplifier and speakers, DVD blue ray. LOVE the set-up, tops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    timely and through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was timely and through. I would use him again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This person was very professional. He had great tech skills along with a pleasant personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They diagnosed problem with old receiver and recommended a solution. Work was quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and fast on connecting my remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store for electronics, household items and appliances, gift cards. Neatly organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new Logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast, friendly, and made sure we were comfortable in operating our components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Surge Power Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews I knew this was the surge protector I was looking to use for my electrical equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The harmony is a dream come true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas and Ben did a fantastic job with all of the installation and set up process. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent connected a universal remote to my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful as I asked him questions. I know what to do next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very knowledgeable and patient. Explained everything to my satisfaction. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two great guys show up to do the installation. They were quick, neat and extremely knowledgeable about the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best job ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job; knew what he was doing; in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service by Geek Squad super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesitant to use Geek Squad for our audio system/ zones / remotes etc. Concerns unfounded, I'm a believer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My Remote Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! We were thankful for his expertise! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both his work and professionalism were outstanding. I would use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The remote worked just fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I would recommend this remote set-up. I was very pleased with the installation and the service technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and training.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time and quick to understand. Even got the TV reset for optimal screen size.

    I would recommend this to a friend