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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,598 reviews
  • Rated 5 out of 5 stars

    Awesome smart remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheep but worth every penny... saves clutter and swapping out remotes to do things ... great buy ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No device to program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician said he would make a point to write on the service order that this service was not performed. And he did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny if you're not technically inclined or motivated to do this programming yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent connected a universal remote to my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful as I asked him questions. I know what to do next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" Samsung QLED, home therter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V. home therter system, surround amplifier and speakers, DVD blue ray. LOVE the set-up, tops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks provided fantastic service and made sure we knew how to work everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This person was very professional. He had great tech skills along with a pleasant personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was efficient, knowledgable, polite, and customized our remote perfectly. Couldn't be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store for electronics, household items and appliances, gift cards. Neatly organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up soundbar and TV channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my soundbar and program my TV channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek Squad in programming our electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They diagnosed problem with old receiver and recommended a solution. Work was quick and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of hard to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new remote for $750 hoping it would be easier to use that older one. Still have difficulty making it work right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new Logitech remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast, friendly, and made sure we were comfortable in operating our components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very thorough in getting everything setu.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up all our streaming apps and explained how the rocky worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was professional and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero has enhanced the internet throughout my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Surge Power Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews I knew this was the surge protector I was looking to use for my electrical equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The harmony is a dream come true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas and Ben did a fantastic job with all of the installation and set up process. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both his work and professionalism were outstanding. I would use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very knowledgeable and patient. Explained everything to my satisfaction. Highly recommended.

    I would recommend this to a friend